Structural Estimation of Load Balancing Behavior in Inpatient Ward Network
Structural Estimation of Load Balancing Behavior in Inpatient Ward Network
复制标题
住院病房网络负载均衡行为的结构估计
DOI:
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发表时间:
2020
期刊:
影响因子:
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通讯作者:
Jing Dong
中科院分区:
文献类型:
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作者:
Jing Dong
In managing inpatient ward beds, decision makers often face high levels of bed utilization and large variability in demand. Load balancing via off-service placement is one of the primary operational levers to alleviate congestion, yet this practice is associated with considerable costs. Therefore, it is imperative to understand how much decision makers exercise load balancing in practice and its implications on system performance. In this paper, we take the structural estimation approach and empirically quantify the causal effect of inpatient wards’ occupancy on patient routing decisions. We leverage the control function method to overcome the endogeneity problem of occupancy in estimation. Our results reveal a significant load balancing effect, and a large difference between the load balancing behavior during daytime and nighttime. Based on the estimated routing policy, we further study how changes to the load balancing behavior affect system performance. Our findings provide new perspectives to manage congestion in the inpatient ward network. We find that more consistent load balancing behavior throughout the day leads to overall better system performance. Moreover, we find that allowing for heterogeneous load balancing factors for different off-service wards based on the underlying network structure provides hospital managers with a low cost and low risk way to reduce congestion in the busiest wards in the network.