Refurbishment of an open-plan office - Environmental and job satisfaction
Refurbishment of an open-plan office - Environmental and job satisfaction
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DOI：
10.1016/j.jenvp.2015.12.004
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发表时间：
2016-03-01
影响因子：
6.9
通讯作者：
Koskela, Hannu
中科院分区：
文献类型：
--
作者：
Hongisto, Valtteri;Haapakangas, Annu;Koskela, Hannu
本研究的目的是提供证据证明物理环境质量与员工满意度之间存在关系。在一个有 135 名员工的开放式办公室中进行了准现场实验。该办公室以各种方式进行了翻新，以实现例如更好的热条件、视觉和听觉隐私、人体工程学、室内设计和更低的空间密度。所有员工都收到了两次调查问卷：翻新之前和之后。物理测量也进行了两次。在环境满意度的几乎所有询问方面都发现了显着改善。它们可以从逻辑上追溯到翻新所带来的物理变化。这些改进也可以得到物理测量的支持。环境满意度和工作满意度均有所提高。合格的变革管理、员工的参与和精心设计的整修议程被认为是提高工作满意度的主要原因。 (C) 2016 Elsevier Ltd. 保留所有权利。
The purpose of this study was to provide evidence that there is a relationship between the quality of the physical environment and employee satisfaction.A quasi-field experiment was conducted in an open-plan office of 135 employees. The office was refurbished in various ways to achieve e.g. better thermal conditions, visual and acoustic privacy, ergonomics, interior design, and lower spatial density. All employees were sent a questionnaire twice: before and after the refurbishment. The physical measurements were also conducted twice.Significant improvements were found in nearly all inquired aspects of environmental satisfaction. They could be logically traced to the physical changes provided by the refurbishment. The improvements could also be supported by the physical measurements. Both environmental and job satisfaction were improved. Qualified change management, involvement of employees and carefully designed refurbishment agenda were together believed to be the main reasons for the improvement of job satisfaction. (C) 2016 Elsevier Ltd. All rights reserved.