Acceptance of Robot-Era system: results of robotic services in smart environments with older adults
Acceptance of Robot-Era system: results of robotic services in smart environments with older adults
复制标题
机器人时代系统的接受度：机器人在智能环境中为老年人提供服务的结果
DOI：
10.2196/preprints.9460
复制
发表时间：
2018
影响因子：
3
通讯作者：
R. Bevilacqua
中科院分区：
文献类型：
--
作者：
F. Cavallo;R. Bevilacqua
背景：在欧洲，老年人口正在迅速增加。许多老年人更喜欢留在家里，但独居可能会对他们的安全构成威胁。在这种背景下，机器人技术和其他新兴技术越来越多地被提出作为解决这一社会问题的潜在解决方案。然而，三分之一的辅助技术在使用一年内就被放弃，因为最终用户不接受它们。目的：本研究的目的是调查机器人时代系统的接受度，该系统提供机器人服务，允许老年人留在家中。方法：35名老年用户对六种机器人服务进行了测试；实验在三种不同的环境中进行：私人住宅、公寓和室外场所。外观调查问卷旨在收集用户对Robot-Era系统的第一印象；而接受度是通过专门为机器人时代开发的调查问卷进行评估的。结果：共招募了45名老年用户。根据他们的可用性，这些人被分为两个样本，每组 35 名受试者。参与者对机器人时代的机器人有积极的印象，DORO 的外观中位数得分为 71.67，CORO 为 75.00，ORO 为 76.67。男性对 ORO 外观的总体评分高于女性 (P = .02)。此外，与老年人相比，75 岁以下的参与者更容易理解机器人时代机器人的功能（DORO 的 P = .007、CORO 的 P = .001 和 ORO 的 P = .046）。就特别调查问卷的结果而言，所有机器人时代服务的平均总分超过 80 分（满分 100 分）。高学历老年人对机器人时代服务的评分高于低学历老年人（购物 P = .04、垃圾 P = . 047、提醒 P = .04、室内步行支持 P = .006、户外步行支持 P = .03）。此外，男性老年人在购物（P = .02）、室内步行支持（P = .02）和户外步行支持（P = .03）方面得分较高。结论：根据最终用户的反馈，Robot-Era系统有潜力发展成为社会可接受且可信的机器人服务提供商，以帮助老年人在家中独立生活。
Background: In Europe, the population of elderly people is increasing rapidly. Many older people prefer to remain in their homes, but living alone could be a risk for their safety. In this context, robotics and other emerging technologies are increasingly proposed as potential solutions to this societal concern. However, one-third of all assistive technologies are abandoned within one year of use because the end-users do not accept them. Objectives: The aim of this study is to investigate the acceptance of the Robot-Era system, which provides robotics service to permit elderly people to remain in their homes. Methods: Six robotic services were tested by 35 elderly users; the experiments were conducted in three different environments: private home, condominium, and outdoor sites. The Appearance questionnaire was developed to collect the users' first impressions about the Robot-Era system; while the Acceptance was evaluated through a questionnaire developed ad-hoc for Robot-Era. Results: A total of 45 elderly users were recruited. The people were grouped in two samples of 35 subjects, according to their availability. Participants had a positive impression of Robot-Era robots, as reflected by the median score of 71.67 for DORO's appearance, 75.00 for CORO, and 76.67 for ORO. Men gave ORO's appearance an overall score higher than women (P = .02). Moreover, participants under 75 years old understood more readily the functionalities of Robot-Era robots, compared to older people (P = .007 for DORO, P = .001 for CORO, and P = .046 for ORO). Concerning the results of the Ad-hoc questionnaire, the mean overall score is over 80 out of 100 points for all Robot-Era services. Elderly persons with a high educational level gave Robot-Era services a higher score than those with a low level of education (shopping P = .04, garbage P = . 047, reminding P = .04, indoor walking support P = .006, and outdoor walking support P = .03). Moreover a higher score was given by male older adults for shopping (P = .02), indoor walking support (P = .02), and outdoor walking support (P = .03). Conclusions: Based on the feedback given by the end users, the Robot-Era system has the potential to be developed as a socially acceptable and believable provider of robotic services to facilitate elderly people to live independently in their homes.