Society-Oriented Applications Development: Investigating Users’ Values from Bangladeshi Agriculture Mobile Applications
Society-Oriented Applications Development: Investigating Users’ Values from Bangladeshi Agriculture Mobile Applications
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面向社会的应用开发：从孟加拉国农业移动应用中探究用户价值
DOI：
10.1145/3377815.3381382
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
J. Whittle
中科院分区：
文献类型：
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作者：
R. Shams;Waqar Hussain;G. Oliver;Arif Nurwidyantoro;Harsha Perera;J. Whittle
在移动的应用程序（app）中对用户价值的有限考虑可能导致用户失望和负面的社会经济后果。因此，重要的是要考虑应用程序开发的价值，以避免这种不利影响，并确保应用程序的最佳使用。为了实现这一目标，我们进行了一项案例研究，以确定用户的期望值，反映或在现有的孟加拉国农业移动的应用程序中缺失。我们手动分析了Google Play中29个现有孟加拉国农业应用程序的1522条评论，遵循广泛使用的人类价值理论，Schwartz的基本人类价值理论。我们的研究结果表明，所选应用程序的用户有二十一（21）个期望的个人值，其中十一（11）个值反映在应用程序中，十（10）个值缺失。该研究为开发者设计考虑用户价值的应用提供了依据。它还提供了一个方向，说明他们在开发应用程序时应该解决哪些价值观。此外，在不同的领域或社会中重复这项研究将导致面向社会的应用程序对用户的价值观更加敏感。
Limited consideration of users’ values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users’ desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz’s theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users’ values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users’ values.