Etic interpreting of emic reports of tourism behaviour: cross-cultural introspections of Hawaii

Etic interpreting of emic reports of tourism behaviour: cross-cultural introspections of Hawaii
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DOI:
10.1504/ijta.2015.067641
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发表时间:
2015-02
期刊:
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影响因子:
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通讯作者:
Drew Martin;Ajay Aluri
Drew Martin;Ajay Aluri
中科院分区:
其他
文献类型:
--
作者:
Drew Martin;Ajay Aluri

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这项研究使用网络图形学来考察外国游客如何解读他们在访问夏威夷火奴鲁鲁时所经历的地方、人和情况。提供关于目的地体验的主旋律解释的故事支持了麦基(2003)的命题,即“煽动事件”使生活失去平衡,是强有力的故事。来自日本、韩国、台湾和德国的游客在旅游博客上写道,令人惊讶的是,外国游客也经历了类似的心理失衡问题。海德(1958)在地图上的平衡理论有助于理解游客交流关于自己的第一人称报告,以及对自己旅行经历的主要自我报告的解释。诗意的解释进一步解释了游客故事中的概念、事件和结果之间的直接和下游的积极和消极的联系。这项研究的结果表明,外国游客有共同的期望。这些发现可能有助于从业者设计旅行者高度重视的服务。这项研究展示了文化距离如何影响旅行者对自己经历的解释。
This study uses netnography to examine how foreign visitors interpret the places, people, and situations that they experience while visiting Honolulu, Hawaii. Stories offering emic interpretations about destination experiences support McKee’s (2003) proposition that ‘inciting incidents’ throwing life out-of-balance serve as powerful stories. Travel blog reports from tourists visiting Hawaii from Japan, Korea, Taiwan, and Germany demonstrate surprisingly similar cases of psychological imbalance experienced by foreign visitors. Heider’s (1958) balance theory in maps helps understand first-person reports that visitors communicate about themselves and interpretations about emic self-reports of own travel experiences. Etic interpretations further explain immediate and downstream positive and negative associations of concepts, events, and outcomes in visitors’ stories. The study’s findings suggest foreign visitors have common expectations. These findings may help practitioners to design services that travellers highly value. The study shows how cultural distance affects travellers’ interpretations of their own experiences.