FORMALIZATION AS A WAY OF COORDINATION AND CONTROL IN A CONSTRUCTION FIRM

FORMALIZATION AS A WAY OF COORDINATION AND CONTROL IN A CONSTRUCTION FIRM
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正规化作为建筑公司协调和控制的一种方式

DOI:
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发表时间:
2011
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通讯作者:
S. Villagarcia
S. Villagarcia
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作者:
S. Villagarcia

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建造业的特点是大量使用劳工,低技术使用,涉及的学科和参与者众多;所有这些因素使环境非常不确定。不确定性增加了需要处理的信息量,并且在许多情况下,削弱了企业处理信息的能力。减少需要处理的信息量的一种方法是形式化,它表示组织中的规则,以获得标准化的行为。本文的研究集中在形式化的重要性。这是企业组织结构的一个特点,可以作为控制和管理信息的一种方式。我们认为,组织设计是成功实施新管理哲学的决定性因素。特别是,我们研究的情况下,一个大型的秘鲁建筑公司,GyM,这被视为当地的生产力和质量的基准,是在过去的十年中精益的概念已经在其项目中实施。
The Construction Industry is characterized by intensive use of labour, low use of technology, many disciplines and participants involved; all these factors make the environment very uncertain. Uncertainty increases the amount of information to be processed and, in many occasions, overwhelms the firm’s capacity to process information. A way to reduce the amount of information to be processed is Formalization that represents the rules in the organization to obtain standardized behaviour. Our study on this paper is focused in the importance of formalization. This is a characteristic of the organizational structure of a firm, and can be used as a way of controlling and managing information. We stand that organizational design is a determining factor in the success of the implementation of new management philosophies. In particular, we study the case of a Large Peruvian Construction Firm, GyM, which is seen as a local benchmark of productivity and quality, being that in the last decade lean concepts have been implemented in its projects.