Operations Analysis and Appointment Scheduling for an Outpatient Chemotherapy Department.
Operations Analysis and Appointment Scheduling for an Outpatient Chemotherapy Department.
复制标题
门诊化疗科的运营分析和预约安排。
DOI：
10.1109/wsc.2012.6464990
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
Run Zhao and Soemon Takakuwa
中科院分区：
文献类型：
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作者：
Mitsuko Yokouchi;Setsuko Aoki;HaiXia Sang;Run Zhao and Soemon Takakuwa
随着目前对门诊医疗服务的需求不断增加，医疗保健提供者不得不分析在资源有限的情况下提供安全和优质护理服务的方法。长时间的等待不仅严重影响患者的满意度，而且严重影响患者在门诊接受有创治疗的身体状况。在过去十年中，日本接受门诊化疗的患者数量迅速增加。在此背景下，建立了一个离散事件模拟模型，用于探索综合医院门诊化疗部门的预约安排。我们确定了一个有效的时间表，通过限制临床环境中多余的等待时间，将床位利用率控制在一个可容忍的水平。建议化疗门诊可采用基于输液时间的输液调度方法。
With current increasing demands for outpatient medical services, healthcare providers have had to analyze methods for providing safety and quality care services under constrained resources. A long waiting-time has a severe impact not only on the patients' satisfaction but also on the physical conditions of the patients, who receive invasive treatment in ambulatory care facilities. Patients treated with outpatient chemotherapy have been rapidly increasing over the last decade in Japan. In this context, a discrete event simulation model for exploring appointment scheduling in an outpatient chemotherapy department of a general hospital was developed. An efficient schedule was identified that held bed utilization to a tolerance level by restraining the excess waiting-time in a clinical setting. It is suggested that a scheduling method based on the infusion time be available for the outpatient chemotherapy department.