DEVELOPMENT OF A PATIENT MEASURE OF SATISFACTION WITH THE DENTIST - THE DENTAL VISIT SATISFACTION SCALE
DEVELOPMENT OF A PATIENT MEASURE OF SATISFACTION WITH THE DENTIST - THE DENTAL VISIT SATISFACTION SCALE
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DOI：
10.1007/bf00845270
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发表时间：
1984-01-01
影响因子：
3.1
通讯作者：
SEYREK, SK
中科院分区：
文献类型：
--
作者：
CORAH, NL;OSHEA, RM;SEYREK, SK
虽然病人满意度已经在传统的医疗背景下进行了研究，病人对牙医的满意度只得到了很少的关注。一个10项牙科访问满意度量表的开发。该量表旨在评估患者在特定访问中对牙医的满意度。它提供了3个分量表：信息沟通，理解接受和技术能力，以及满意度的总体衡量。获得了令人满意的内部一致性，所有的规模措施和1的结构效度评估报告。潜在的临床和研究应用进行了讨论。
Although patient satisfaction has been studied in the traditional medical context, patient satisfacation with the dentist has received only minor attention. A 10-item Dental Visit Satisfction Scale was developed. This scale was designed to assess patient satisfaction with the dentist in the context of a specific visit. It provides 3 subscales: Information-Communication, Understanding-Acceptance and Technical Competence, as well as an overall measure of satisfaction. Satisfactory internal consistency was obtained for all scale measures and 1 assessment of construct validity is reported. Potential clinical and research applications are discussed.