An Exploratory Case Study on the Metrics and Performance of IoT Investment in Japanese Manufacturing Firms
An Exploratory Case Study on the Metrics and Performance of IoT Investment in Japanese Manufacturing Firms
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DOI：
10.3390/su14052708
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发表时间：
2022-02
期刊：
影响因子：
3.9
通讯作者：
Mitsuhiro Fukuzawa;Ryosuke Sugie;Youngwon Park;Jin Shi
中科院分区：
文献类型：
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作者：
Mitsuhiro Fukuzawa;Ryosuke Sugie;Youngwon Park;Jin Shi
本研究通过探索性案例分析，对日本4家制造企业的物联网（IoT）系统投资的目标、审批流程、决策标准、衡量标准和绩效进行了调查。本研究透过半结构式访谈及数场工作坊，收集、确认、补充及验证访谈资料及研究者的诠释。该研究阐明了物联网系统投资活动的实际状况和基本的共同问题。此外，本研究还表明，日本企业对物联网的投资提高了生产活动的效率。但是，生产部门以外的各司和部门之间的协作不够。本文还有助于构建一个分析框架，全面阐明IT系统投资决策和投资效果。这些发现将成为物联网系统投资项目的参考点之一，并将有助于许多制造企业最近的数字化转型运动。
This study investigates the objectives, approval process, decision criteria, metrics, and performance of the Internet of Things (IoT) system investment in four Japanese manufacturing firms through exploratory case analysis. This study conducted semi-structured interviews and several workshops with practitioners to collect, confirm, supplement, and verify the interviews data and the researcher’s interpretations. The study clarifies the actual status of investment activities in IoT systems and the essential common issues. In addition, this study shows that IoT investments in Japanese companies improve production activities’ efficiency. However, collaboration among divisions and departments other than production is not sufficient. This paper also contributes to constructing an analytical framework for comprehensively clarifying IT system investment decision-making and investment effects. These findings will be one of the reference points of the IoT system investment project and will contribute to the recent digital transformation movement in many manufacturing firms.