The nature and experience of agency working in Britain - What are the challenges for human resource management?
The nature and experience of agency working in Britain - What are the challenges for human resource management?
复制标题
DOI：
10.1108/00483480610645795
复制
发表时间：
2006-01-01
期刊：
影响因子：
3.9
通讯作者：
Slater, G
中科院分区：
文献类型：
--
作者：
Forde, C;Slater, G
目的-研究经验的机构就业的工人和雇主使用的机构工作人员在英国，以评估竞争索赔作出这种形式的work.Design/方法/approach -本文借鉴的结果，从最近三个有代表性的调查就业在英国，以研究目前的性质和经验的机构工作：劳动力调查;工作场所雇佣关系调查和2000年英国工作情况调查的结果-调查结果表明，很少有证据表明代理机构的工作与一些人所认为的“知识经济”的出现之间存在联系。关于雇主使用代理劳工的问题，据发现，这是由与劳工成本有关的压力驱动的，可能反映了短期考虑。至于工人的经验，机构就业，本文报道了他们的不满与机构工作的许多方面，导致低水平的承诺和高焦虑他们的工作situation.Practical影响-虽然使用机构工作人员可能会提供短期利益的组织有相当多的证据表明，在没有补救措施，人力资源从业人员可能会面临一些挑战。特别是，组织可能会产生长期的成本，通过广泛利用职业介绍所labour.Originality/值-机构的工作增长迅速，但很少有人知道短期的经验或长期的影响。本文填补了知识的空白，目前的性质机构的工作，并提供了一个经验评估的竞争索赔这种形式的工作。
Purpose - To examine the experience of agency employment for workers and employers' use of agency workers in Britain to evaluate competing claims made about this form of work.Design/methodology/approach - This paper draws on results from three recent representative surveys of employment in Britain to examine the current nature and experience of agency work: the Labour Force Survey; the Workplace Employment Relations Survey and the Working in Britain, 2000 Survey.Findings - The findings indicate that there is little evidence of the purported association between agency work and the emergence of the "knowledge economy", as suggested by some. Turning to employers' use of agency labour, it is found that this has been driven by pressures relating to labour costs, possibly reflecting short-term considerations. As for workers' experience of agency employment, this paper reports their dissatisfaction with many aspects of agency work, resulting in low levels of commitment and high anxiety about their work situation.Practical implications - Whilst the use of agency workers may provide short-term benefits for organisations there is considerable evidence that in the absence of remedial action, a number of challenges are likely to emerge for human resource practitioners. In particular, organisations may incur longer-term costs through extensive utilisation of employment agency labour.Originality/value - Agency work has grown rapidly but little is known about short-term experiences or longer term implications. The paper fills a gap in knowledge about the current nature of agency work, and provides an empirical assessment of competing claims about this form of work.