Climate-Change Communication Within Public Natural Resource Agencies: Lessons Learned From the U.S. Forest Service
Climate-Change Communication Within Public Natural Resource Agencies: Lessons Learned From the U.S. Forest Service
复制标题
公共自然资源机构内的气候变化沟通：美国林务局的经验教训
DOI：
10.1080/08941920.2015.1107790
复制
发表时间：
2016
影响因子：
2.5
通讯作者：
Zhao Ma
中科院分区：
文献类型：
--
作者：
Jamie Laatsch;Zhao Ma
摘要 通过分析美国林务局员工的访谈和调查数据，我们从机构员工的角度审视了机构内部用于沟通气候变化的策略及其有效性。我们发现员工对气候政策的认识有限。我们发现，通过非正式社交网络的横向信息流是传播气候变化信息的重要方式。我们还发现员工对自己向机构领导层提供反馈的能力缺乏信心。我们的研究结果表明，（1）机构领导层确定优先事项和提供积极愿景的能力对于提高员工意识和激励行动非常重要，（2）机构可以在促进员工之间的正式和非正式网络方面发挥作用，（3）使用先进的信息技术可能有助于水平和垂直、正式和非正式的信息流动。
ABSTRACT By analyzing interview and survey data from U.S. Forest Service employees, we examined the strategies used for communicating about climate change within the agency and their effectiveness from the perspective of agency employees. We found a limited awareness among employees regarding climate policy. We found that horizontal information flow through informal social networks was an important way in which climate-change information was communicated. We also found a lack of confidence among employees in their ability to provide feedback to agency leadership. Our results suggest that (1) agency leadership’s ability to set priorities and deliver positive vision is important for increasing employee awareness and inspiring actions, (2) the agency could play a role in facilitating formal and informal networking among employees, and (3) using advanced information technologies may contribute to information flow horizontally and vertically, formally and informally.