If You Build It, Will They Come? The Kaiser Permanente Model Of Online Health Care
If You Build It, Will They Come? The Kaiser Permanente Model Of Online Health Care
复制标题
DOI：
10.1377/hlthaff.28.2.334
复制
发表时间：
2009-03-01
期刊：
影响因子：
9.7
通讯作者：
Allen, Jill Y.
中科院分区：
文献类型：
--
作者：
Silvestre, Anna-Lisa;Sue, Valerie M.;Allen, Jill Y.
尽管医疗保健在采用在线服务方面落后于其他行业，但消费者将接受在线工具，例如获取实验室测试结果、安排预约和医患电子邮件。通过研究 Kaiser Permanente 和其他大型综合卫生系统如何处理相同的问题，可以克服中小型医疗机构在使用医疗保健技术时面临的许多挑战。提供者之间的合作，加上政府的支持，将有助于推动消费者广泛采用在线医疗保健。 [卫生事务 28，没有。 2（2009）：334-344； 10.1377/hlthaff.28.2.334]
Although health care has lagged behind other industries in adopting online services, consumers will embrace online tools such as obtaining results of lab tests, scheduling appointments, and doctor-patient e-mail. Many challenges in using health care technology faced by small and midsize medical practices can be overcome by examining how Kaiser Permanente and other large integrated health systems handle the same problems. Collaboration among providers, combined with government support, will help advance widespread consumer adoption of online health care. [Health Affairs 28, no. 2 (2009): 334-344; 10.1377/hlthaff.28.2.334]