Substance, discourse, and practice: a review of communication research on automation
Substance, discourse, and practice: a review of communication research on automation
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DOI：
10.1080/23808985.2023.2183232
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发表时间：
2023-03
影响因子：
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通讯作者：
Joshua B. Barbour;Jared T. Jensen;Shelbey R. Call;Nandini Sharma
中科院分区：
文献类型：
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作者：
Joshua B. Barbour;Jared T. Jensen;Shelbey R. Call;Nandini Sharma
与过去的变革浪潮相呼应的是，由于智能机器的兴起，公共领域充斥着对自动化的焦虑。新兴技术涵盖了越来越广泛的工作范围，而伴随着工作转变而来的破坏，涉及到研究和实践的紧迫问题。通信学术为今天的自动化研究提供了独特的条件，因为通信本身越来越成为自动化的焦点，因为工作自动化是一个通信过程，因为对自动化的思考将影响我们如何管理这些中断。本文回顾了以自动化为重点的通信学术，重点介绍了将通信作为自动化的实质、关于自动化的论述和自动化的通信实践的研究。
ABSTRACT Echoing past waves of transformation, the public sphere is awash with anxiety about automation now driven by the rise of intelligent machines. Emerging technologies encompass a wider and wider range of work, and the disruptions that will accompany the transformation of work involve pressing problems for research and practice. Communication scholarship is distinctively well equipped for the study of automation today because communication itself is increasingly the focus of automation, because the automation of work is a communication process, and because deliberations about automation will shape how we manage those disruptions. This article reviews scholarship in communication that focuses on automation, highlighting research that focuses on communication as the substance of automation, discourse about automation, and communicative practice of automation.