Mental health quality and outcome measurement and improvement in Scotland
Mental health quality and outcome measurement and improvement in Scotland
复制标题
DOI：
10.1097/yco.0b013e3283319ac2
复制
发表时间：
2009-11-01
影响因子：
6.9
通讯作者：
Glassborow, Ruth
中科院分区：
文献类型：
--
作者：
Coia, Denise;Glassborow, Ruth
审查目的本审查考虑了苏格兰改善精神卫生服务质量的方法。苏格兰的心理健康质量和结果框架侧重于提高所提供护理的有效性和使用服务的体验。现在，它必须在提高效率的动力加大的背景下实现这一目标。该框架既支持提高提供护理人员的技能，也支持改进他们所在系统的设计。利用信息推动改进是关键，苏格兰政府正在通过使用国家目标、苏格兰基准方案和苏格兰心理健康协作来支持这一重点。苏格兰的心理健康质量和成果框架明确侧重于信息的明智使用和目标。与主要利益相关者合作开发和完善我们的方法，在信息使用方面形成了一种信任的文化。服务部门愿意收集信息，分析其含义，重新设计临床实践和服务，以提高绩效。
Purpose of reviewThis review considers Scotland's approach to improving the quality of mental health services.FindingsScotland's mental health quality and outcomes framework focuses on improving both the effectiveness of care delivered and the experience of using services. It now has to deliver this within the context of an increased drive to improve efficiency. The framework supports improving both the skills of those delivering care and the design of the systems they work in. The use of information to drive improvement is key, and the Scottish Government is supporting this focus through the use of National Targets, the Scottish Benchmarking Programme and the Scottish Mental Health Collaborative.SummaryScotland's mental health quality and outcomes framework has a clear focus on the intelligent use of information and targets. Developing and refining our approach in partnership with key stakeholders has enabled a culture of trust over the use of information. The service is willing to collect it, analyse its meaning and redesign clinical practice and services to improve performance.