Proposal of Learning Support System for Improving Skills in Inferring Background Knowledge in Conversation

Proposal of Learning Support System for Improving Skills in Inferring Background Knowledge in Conversation
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提高会话背景知识推断能力的学习支持系统的提案

DOI:
10.1007/978-3-030-78361-7_9
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发表时间:
2021
期刊:
Proc. of HCI International 2021 (LNCS, Vol.12766)
影响因子:
--
通讯作者:
T.
T.
中科院分区:
--
文献类型:
--
作者:
Mogi;T.;Koike;K.;Tomoto;T.;Horiguchi;T.;and Hirashima;T.

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在交流中,要求应该正确地传达给他人。然而,建立这样的交流并不容易。在本研究中,我们将误解定义为错误传达索赔的情况。我们讨论了如何解决误解,并提出了一个旨在帮助解决误解的学习支持系统。考虑到如何解决误解,我们构建了一个由三个要素组成的对话模型:主张、背景知识和话语。权利要求是个体的内在需求,背景知识是构建权利要求的信息,话语是向他人传达权利要求的文本。在对话中,说话者向听者传达自己的主张。在表达权利要求时,说话者根据他们的背景知识构建一个或多个话语。听者接受说话者的话语,并根据自己的背景知识推断出说话者主张的意图。因此,所传达的权利要求与所接受的权利要求的差异是背景知识的差异,或者是对话语解释的差异,或者是推理的错误。本文以背景知识的差异为研究对象,提出了一种提高推断他人背景知识能力的学习支持系统。这个系统包括一个说话者和听者之间沟通不遂的例子,学习者在这个例子中构建听者的背景知识。
In communication, a claim should be conveyed to others correctly. However, establishing such communication is not easy. In this study, we define miscommunication as a situation where a claim is conveyed incorrectly. We discuss how to resolve miscommunication and propose a learning support system designed to help resolveIn considering how to resolve miscommunication, we constructed a dialogue model consisting of three elements: claim, background knowledge, and utterance. The claim is an individual’s internal demands, the background knowledge is information for constructing claims, and the utterance is the text for conveying claims to others. In dialogue, speakers convey claims to listeners. In conveying a claim, the speaker constructs an utterance(s) based on their background knowledge. The listener receives the utterance(s) and infers the intended meaning of the speaker’s claim based on their own background knowledge. Therefore, the difference in the claim conveyed and the claim received is a difference in background knowledge or a difference in interpretation of the utterance or error of inferring.In this paper, we focus on the difference in background knowledge and propose a learning support system for improving skills in inferring others’ background knowledge. This system involves an example of miscommunication between a speaker and a listener, where learners constructs the listener’s background knowledge.
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