A foundation for the study of behavior change support systems

A foundation for the study of behavior change support systems
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DOI:
10.1007/s00779-012-0591-5
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发表时间:
2013-08-01
影响因子:
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通讯作者:
Oinas-Kukkonen, Harri
Oinas-Kukkonen, Harri
中科院分区:
计算机科学3区
文献类型:
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作者:
Oinas-Kukkonen, Harri

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新兴的环境说服技术看起来非常有前途的个人和无处不在的计算的许多领域。说服性应用程序旨在通过软件设计的力量改变人类的态度或行为。这篇创造理论的文章提出了行为改变支持系统(BCSS)的概念,无论是基于网络的,移动的,无处不在的,还是更传统的信息系统,都被视为说服,影响,轻推和胁迫研究的核心。本文为研究BCSS提供了基础,其中的关键结构是O/C矩阵和PSD模型。它将(1)通过BCSSs介绍行为改变的原型,(2)描述建立有说服力的BCSSs的设计过程,(3)通过健康干预领域对BCSSs进行深入研究。认识到本文提出的主题将有助于充分利用计算的潜力来产生行为变化。
The emerging ambient persuasive technology looks very promising for many areas of personal and ubiquitous computing. Persuasive applications aim at changing human attitudes or behavior through the power of software designs. This theory-creating article suggests the concept of a behavior change support system (BCSS), whether web-based, mobile, ubiquitous, or more traditional information system to be treated as the core of research into persuasion, influence, nudge, and coercion. This article provides a foundation for studying BCSSs, in which the key constructs are the O/C matrix and the PSD model. It will (1) introduce the archetypes of behavior change via BCSSs, (2) describe the design process for building persuasive BCSSs, and (3) exemplify research into BCSSs through the domain of health interventions. Recognizing the themes put forward in this article will help leverage the full potential of computing for producing behavioral changes.