Encyclopedia of E-Business Development and Management in the Global Economy
Encyclopedia of E-Business Development and Management in the Global Economy
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全球经济中电子商务发展与管理百科全书
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发表时间:
2010
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通讯作者:
Nirvikar Singh
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作者:
Nirvikar Singh
Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Encyclopedia of e-business development and management in the global economy / In Lee, editor. p. cm. Includes bibliographical references and index. Summary: "This research book is a repository for academicians, researchers, and industry practitioners to share and exchange their research ideas, theories, and practical experiences, discuss challenges and opportunities, and present tools and techniques in all aspects of e-business development and management in the digital economy"-Provided by publisher. All work contributed to this book is new, previously-unpublished material. The views expressed in this book are those of the authors, but not necessarily of the publisher. INTRODUCTION Very early in the evolution of e-commerce, predictions were made that a significant degree of disintermediation would occur, i.e., that middle-men would be eliminated from the value chain through the use of the Internet. The reasoning was as follows. The economic benefit of middlemen, or intermediaries, is that they reduce transaction costs for functions that are outside the firm (Coase, 1937). Therefore, as digital technology reduced transaction costs in the open market, the role of these middlemen would be threatened (Tapscott, 1996; Downes & Mui, 1998). However, intermediaries have proven to be remarkably robust, even as they have transformed their roles and functions. The success of e-commerce firms like Amazon, eBay, and Yahoo is a testament to the continued value of intermediation. Even in an economy reshaped by digital technology, intermediaries still add value, and find new ways of doing so. This article examines the evolution and robust-ness of intermediation in e-commerce, by examining the fundamental economics of intermediation in terms of economies of specialization, scale, and scope. It considers ownership, transformation, and agency as different dimensions of intermediaries. It examines various intermediary roles, and how they are combined, driven by economies of scope and strategic attempts to capture value. It discusses how the various intermediary roles are changing in e-commerce, through the impact of digital technology. The specific case of financial intermediaries, at the forefront of digital technology usage, provides several examples (Singh, 2000). The conclusion is that intermediaries are important and varied enough that they will survive and thrive in the era of e-commerce. Disintermediation will not be a general outcome. Traditional intermediaries that …