Privacy cynicism: A new approach to the privacy paradox
Privacy cynicism: A new approach to the privacy paradox
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隐私愤世嫉俗：解决隐私悖论的新方法
DOI：
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发表时间：
2016
期刊：
影响因子：
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通讯作者：
Giulia Ranzini
中科院分区：
文献类型：
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作者：
C. Hoffmann;C. Lutz;Giulia Ranzini
互联网用户对隐私的担忧一直很高。与此同时，这些担忧似乎并没有产生相应的隐私保护行为浪潮。许多研究已经解决了用户隐私问题和行为之间的明显差异，但结果因环境而异。之前的研究已经将用户信任、缺乏风险意识和隐私计算作为“隐私悖论”的潜在解决方案进行了研究。作为对这些观点的补充，我们提出，一些面临看似压倒性的隐私威胁的用户会产生“隐私愤世嫉俗”的态度，从而导致对保护行为的忽视。隐私愤世嫉俗是一种认知应对机制，允许用户在严重隐私问题的情况下理性地利用在线服务。我们进行跨学科文献综述来定义核心概念，然后根据在德国互联网用户中收集的定性数据来实证证实它。
Privacy concerns among Internet users are consistently found to be high. At the same time, these concerns do not appear to generate a corresponding wave of privacy protection behavior. A number of studies have addressed the apparent divergence between users’ privacy concerns and behavior, with results varying according to context. Previous research has examined user trust, lack of risk awareness and the privacy calculus as potential solutions to the “privacy paradox”. Complementing these perspectives, we propose that some users faced with seemingly overwhelming privacy threats develop an attitude of “privacy cynicism”, leading to a resigned neglect of protection behavior. Privacy cynicism serves as a cognitive coping mechanism, allowing users to rationalize taking advantage of online services despite serious privacy concerns. We conduct an interdisciplinary literature review to define the core concept, then empirically substantiate it based on qualitative data collected among German Internet users.