Inaccurate Language Interpretation and Its Clinical Significance in the Medical Encounters of Spanish-speaking Latinos
Inaccurate Language Interpretation and Its Clinical Significance in the Medical Encounters of Spanish-speaking Latinos
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DOI:
10.1097/mlr.0000000000000422
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发表时间:
2015-11-01
期刊:
影响因子:
3
通讯作者:
Perez-Stable, Eliseo J.
中科院分区:
文献类型:
--
作者:
Napoles, Anna M.;Santoyo-Olsson, Jasmine;Perez-Stable, Eliseo J.
Background:Limited English-proficient patients suffer poorer quality of care and outcomes. Interpreters can ameliorate these disparities; however, evidence is lacking on the quality of different interpretation modes.Objective:Compare accuracy of interpretation for in-person (IP) professional, professional videoconferencing (VC), and ad hoc (AH) interpretation.Design:A cross-sectional study of transcribed audiotaped primary care visits.Subjects:Subjects included 32 Spanish-speaking Latino patients and 14 clinicians.Measures:Independent coding of transcripts by 4 coders (2 were internists) for accurate and inaccurate interpretation instances. Unit of analysis was a segment of continuous speech or text unit (TU). Two internists independently verified inaccurate interpretation instances and rated their clinical significance as clinically insignificant, mildly, moderately, or highly clinically significant.Results:Accurate interpretation made up 70% of total coded TUs and inaccurate interpretation (errors) made up 30%. Inaccurate interpretation occurred at twice the rate for AH (54% of coded TUs) versus IP (25%) and VC (23%) interpretation, due to more errors of omission (P