Emotional preparedness as a mechanism to improve provider morale during the pandemic
Emotional preparedness as a mechanism to improve provider morale during the pandemic
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DOI：
10.1080/15332985.2021.1904090
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发表时间：
2021-01-01
影响因子：
1.1
通讯作者：
Dobalian, Aram
中科院分区：
文献类型：
--
作者：
Kranke, Derrick;Mudoh, Yvonne;Dobalian, Aram
人员流动已经是社会工作者的一个主要关切问题;然而，最近的大流行病加剧了这些关切，因为这种一生一次的灾难所带来的情感负担是长期的和不可预测的。离开外地的想法可能会降低他们的生活满意度和目标感，从而降低士气，导致提供者的身体和/或心理健康恶化，最终导致工作更替。目前，在社会工作者如何在大流行期间做好情绪准备方面存在空白。本文通过对三个个案的定性分析编码和不断比较的方法，反映了社会工作者在疫情期间遇到的常见情况，本文的目的是从个案中勾勒出11个可能有助于提高提供者士气的情感准备指南。特别是，这些准则涉及责任问题，改变实践方法，使用个人防护设备，提供者寻求帮助，以及种族，文化或社会经济因素。社会工作者除了帮助他们的客户，还支持他们的医疗保健同行在灾害工作。由于这一作用，在危机期间具有额外的意义，社会工作者需要这些指导方针来提高他们的士气和对抗压力。
Turnover is already a major concern among social workers; however, the recent pandemic has elevated these concerns because of the emotional burden associated with this once in a lifetime disaster that is prolonged and unpredictable. Thoughts of leaving the field may reduce their life satisfaction and sense of purpose, thereby reducing morale and leading to deteriorations in the provider's physical and/or mental health, and ultimately job turnover. There is currently a gap in the field of how social workers can be emotionally prepared during the pandemic. Through qualitative analytic coding and constant comparative methods of three case studies that reflect common situations encountered by social workers during the pandemic, the purpose of this article is to delineate 11 guidelines of being emotionally prepared from the cases that may be helpful in improving provider morale. In particular, the guidelines pertain to issues of liability, altering practice approaches, use of personal protective equipment, provider help-seeking, and racial, cultural or socioeconomic factors. Social workers, besides helping their clients, also support their health-care peers in disaster work. Because of this role, which takes on additional significance during periods of crisis, social workers need these guidelines to improve their morale and combat stress.