A Reference Data Model for Process-Related User Interaction Logs
A Reference Data Model for Process-Related User Interaction Logs
复制标题
流程相关用户交互日志的参考数据模型
DOI：
10.48550/arxiv.2207.12054
复制
发表时间：
2022
期刊：
影响因子：
--
通讯作者：
Jana
中科院分区：
文献类型：
--
作者：
Luka Abb;Jana
用户交互（UI）日志是高分辨率的事件日志，其记录在信息系统中执行任务期间由用户执行的低级活动。UI日志中的每个事件都对应于用户与界面之间的单个交互，例如单击按钮或在文本字段中输入字符串。UI日志用于任务挖掘或机器人流程自动化（RPA）等目的，但每个研究和工具都依赖于构成用户交互的元素和属性的不同概念化和实现。这种标准化的缺乏使得很难集成来自不同来源的UI日志，也很难将用于UI数据收集的联合收割机工具与下游分析或自动化解决方案相结合。为了解决这个问题，我们提出了一个普遍适用的参考数据模型的流程相关的UI日志。基于对科学文献和行业解决方案的回顾，该模型包括UI日志的核心属性，但在范围、抽象级别和案例概念方面保持灵活。我们提供了一个实现的模型作为事件日志的XES交换标准的扩展，并证明其在现实生活中的RPA场景的实用性。
User interaction (UI) logs are high-resolution event logs that record low-level activities performed by a user during the execution of a task in an information system. Each event in a UI log corresponds to a single interaction between the user and the interface, such as clicking a button or entering a string into a text field. UI logs are used for purposes like task mining or robotic process automation (RPA), but each study and tool relies on a different conceptualization and implementation of the elements and attributes that constitute user interactions. This lack of standardization makes it difficult to integrate UI logs from different sources and to combine tools for UI data collection with downstream analytics or automation solutions. To address this, we propose a universally applicable reference data model for process-related UI logs. Based on a review of scientific literature and industry solutions, this model includes the core attributes of UI logs, but remains flexible with regard to the scope, level of abstraction, and case notion. We provide an implementation of the model as an extension to the XES interchange standard for event logs and demonstrate its practical applicability in a real-life RPA scenario.