Telehealth Training and Provider Experience of Delivering Behavioral Health Services
Telehealth Training and Provider Experience of Delivering Behavioral Health Services
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DOI：
10.1007/s11414-020-09718-0
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发表时间：
2020-06-28
影响因子：
1.9
通讯作者：
Rau, Angela
中科院分区：
文献类型：
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作者：
Traube, Dorian E.;Cederbaum, Julie A.;Rau, Angela
在行为健康学位课程中排除远程医疗培训和教育，导致远程医疗服务面临挑战。这项定性研究旨在评估行为健康学位课程期间远程医疗培训对提供远程医疗服务的看法的影响。使用半结构化访谈指南进行了十五次访谈。采用叙事探究方法，允许参与者使用叙事故事来描述和讨论经历。分析揭示了三个主题：（1）提供远程医疗服务的促进者； (2) 提供远程医疗服务时遇到的挑战； (3) 对提供远程医疗服务的总体满意度。提供远程医疗服务的关键促进因素包括培训、干预课程和持续的远程医疗监督。提供远程医疗服务的障碍包括远程医疗运营和技术问题。与继续教育选择相比，广泛提供远程医疗培训对于促进治疗方式的利用至关重要。
The exclusion of telehealth training and education in behavioral health degree programs contributes to the challenges in telehealth delivery. This qualitative study was designed to assess the impact of telehealth training during a behavioral health degree program on perceptions of providing telehealth services. Fifteen interviews were conducted using a semi-structured interview guide. A narrative inquiry approach was employed, allowing for the participants to use narrative story to describe and discuss experiences. Analysis revealed three themes: (1) facilitators for delivering telehealth services; (2) challenges encountered when delivering telehealth service; and (3) overall satisfaction with delivering telehealth services. Key facilitators for delivering telehealth services include training, intervention curriculum, and ongoing telehealth supervision. Barriers to telehealth service delivery included issues of telehealth operations and technology. Making telehealth training widely accessible, as opposed to a continuing education option, is essential to promoting the utilization of the treatment modality.