Addressing the Accessibility of Social Media

Addressing the Accessibility of Social Media
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解决社交媒体的可访问性问题

DOI:
10.1145/3311957.3359439
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发表时间:
2019
期刊:
Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing
影响因子:
--
通讯作者:
Shaomei Wu
Shaomei Wu
中科院分区:
--
文献类型:
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作者:
Cole Gleason;Patrick Carrington;Lydia B. Chilton;Benjamin M. Gorman;Hernisa Kacorri;A. Monroy;M. Morris;Garreth W. Tigwell;Shaomei Wu

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社交媒体平台在社会中根深蒂固,它们为人们与他人互动提供了许多不同的空间。不幸的是,无障碍阻碍了残疾人充分参与这些空间。社交媒体用户通常发布无法访问的媒体,包括没有标题的视频(这对聋人或重听人很重要)和没有替代文本的图像(由屏幕阅读器为盲人大声朗读的描述)。有运动障碍的用户必须找到解决方法来处理这些平台的复杂用户界面,而有认知障碍的用户可能会面临撰写和共享信息的障碍。无障碍研究人员,行业从业者和残疾最终用户将聚集在一起,概述改善社交媒体无障碍的挑战和解决方案。研讨会首先由一个残疾最终用户小组开始,他们将讲述他们对成功和障碍的看法。来自社交媒体公司的行业专业人士(例如,Facebook和LinkedIn)将在一个小组中详细介绍他们的设计过程和实施挑战,并回答与会者的问题。与会者将分享他们的工作并解决开放挑战和未来研究方向。该研讨会将促进研究人员和从业人员之间的合作,并确定社交媒体平台的高优先级可访问性挑战。
Social media platforms are deeply ingrained in society, and they offer many different spaces for people to engage with others. Unfortunately, accessibility barriers prevent people with disabilities from fully participating in these spaces. Social media users commonly post inaccessible media, including videos without captions (which are important for people who are deaf or hard of hearing) and images without alternative text (descriptions read aloud by screen readers for people who are blind). Users with motor impairments must find workarounds to deal with the complex user interfaces of these platforms, and users with cognitive disabilities may face barriers to composing and sharing information. Accessibility researchers, industry practitioners, and end-users with disabilities will come together to outline challenges and solutions for improving social media accessibility. The workshop starts with a panel of end-users with disabilities who will recount their Perspectives of Successes and Barriers. Industry professionals from social media companies (e.g., Facebook and LinkedIn) will detail their Design Process and Implementation Challenges in a panel with questions from attendees. The attendees will share their work and tackle Open Challenges and Future Research Directions. This workshop will forge collaborations between researchers and practitioners, and define high-priority accessibility challenges for social media platforms.