Individual and social benefits of online discussion forums

Individual and social benefits of online discussion forums
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DOI:
10.1016/j.chb.2015.03.067
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发表时间:
2015-09-01
影响因子:
9.9
通讯作者:
Salvatore, Jessica
Salvatore, Jessica
中科院分区:
心理学1区
文献类型:
--
作者:
Pendry, Louise F.;Salvatore, Jessica

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围绕在线互动的潜在好处和成本,有很多争论。本研究认为,参与在线论坛对用户的福祉和参与线下公民行动的好处可能被低估,而对其他在线论坛用户的认同在这方面发挥了关键作用。各种在线论坛的用户参与了这项研究。我们假设并发现,那些认为论坛超出了他们的期望的参与者报告说,他们对论坛的认同度更高。反过来,身份认同预测了他们对生活的满意度和参与线下公民活动的程度。正式分析证实,身份认同对这两种结果都起到了调停作用。重要的是,论坛是否涉及一个污名化的话题,缓和了其中的某些关系。研究结果在理论和应用意义的背景下进行了讨论。(C)2015年提交人。爱思唯尔有限公司出版。
There has been much debate surrounding the potential benefits and costs of online interaction. The present research argues that engagement with online discussion forums can have underappreciated benefits for users' well-being and engagement in offline civic action, and that identification with other online forum users plays a key role in this regard. Users of a variety of online discussion forums participated in this study. We hypothesized and found that participants who felt their expectations had been exceeded by the forum reported higher levels of forum identification. Identification, in turn, predicted their satisfaction with life and involvement in offline civic activities. Formal analyses confirmed that identification served as a mediator for both of these outcomes. Importantly, whether the forum concerned a stigmatized topic moderated certain of these relationships. Findings are discussed in the context of theoretical and applied implications. (C) 2015 The Authors. Published by Elsevier Ltd.