Food satisfaction: Integrating feelings before, during and after food intake
Food satisfaction: Integrating feelings before, during and after food intake
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DOI：
10.1016/j.foodqual.2015.03.004
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发表时间：
2015-07-01
影响因子：
5.3
通讯作者：
Hyldig, Grethe
中科院分区：
文献类型：
--
作者：
Andersen, Barbara Vad;Hyldig, Grethe
消费者的满意度对于食品行业确保产品成功至关重要。食品满意度的决定因素是多因素的，而一种接近多重决定因素的方法将提供消费者享乐性食品欣赏背后的决定因素的详细画面。本研究的目的是（1）发展一种方法，可以提供有关感官和食品满意度的详细信息（2）在一个案例研究中研究感官满意度的差异，（3）探讨影响食物满意度的相关因素。焦点小组访谈和文献研究提供了一个潜在的影响食物满意度的因素概述。共四份问卷，涵盖因素之前，期间和之后的摄入量以及人口统计学，开发来衡量满意度相关的因素。这些问卷被用于一项交叉消费者研究，79名受试者食用两种感官不同的鸡汤。利用专家陈述对汤进行感官评价。消费者的研究表明，感官满意度的高度影响喜欢的味道和外观，而气味和质地的喜好影响感官满意度适度。食物满意度的影响因素测量期间和摄入后，感官满意度，满足期望，结束摄入的原因，产品性能相对于预期，饥饿和饱腹感摄入后，发现高度影响食物满意度。摄入前的因素并没有实质性影响食物的满意度。虽然多个变量的使用给出了一个详细的食物满意度所涉及的因素的图片，仍然有食物满意度的变化，仍然没有考虑。(C)2015爱思唯尔有限公司版权所有。
Consumers' satisfaction is important for the food industry to ensure product success. Determinants to food satisfaction are multifactorial and a method approaching the multiple determinants would provide a detailed picture of determinant behind consumers' hedonic food appreciation.The aims of this study were (1) to develop a method that could give detailed information about sensory- and food satisfaction (2) to study differences in sensory satisfaction in a case study, and (3) to study the factors related to food satisfaction. Focus group interviews and a literature study provided an overview of factors with potential to affect food satisfaction. A total of four questionnaires, covering factors before-, during- and after intake as well as demographics, were developed to measure factors related to satisfaction. The questionnaires were utilised in a cross-over consumer study with 79 subjects consuming two sensory different variants of chicken soup. Soups were sensory evaluated utilising expert statements. The consumer study showed that sensory satisfaction was highly influenced by liking of taste and appearance, whereas liking of odour and texture influenced sensory satisfaction moderately. Food satisfaction was influenced by factors measured during- and post intake; sensory satisfaction, fulfilment of expectations, reason for ending intake, product performance relative to expectations, hunger and fullness after intake were found highly influential in food satisfaction. Pre-intake factors did not substantially influence food satisfaction. Though the use of multiple variables gave a detailed picture of factors involved in food satisfaction, there was still variation in food satisfaction that remained unaccounted. (C) 2015 Elsevier Ltd. All rights reserved.