Managing Toronto Citywide Health Crises Through 2-1-1 Services
Managing Toronto Citywide Health Crises Through 2-1-1 Services
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DOI：
10.1016/j.amepre.2012.08.009
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发表时间：
2012-12-01
影响因子：
5.5
通讯作者：
Paradis, Andre
中科院分区：
文献类型：
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作者：
Paradis, Andre
2-1-1等信息和转介系统可以成为应对全社区卫生危机和其他紧急和灾难事件的关键合作伙伴。本文描述了多伦多2-1-1应对2003年严重急性呼吸综合征(SARS)疫情和同年晚些时候东北大停电的经验。它分享了从这些经验中吸取的五个教训，并描述了这些经验如何塑造了多伦多2-1-1(现为2-1-1安大略省中部地区)目前的应急和灾难应对方法。(Am J Prev Med 2012；43(6S5)：S464-S468)(C)2012年美国预防医学杂志
Information and referral systems such as 2-1-1 can be key partners in responding to community-wide health crises and other emergency and disaster events. This paper describes the experience of Toronto 2-1-1 dealing with the 2003 severe acute respiratory syndrome (SARS) epidemic and later that year the Great Northeastern Blackout. It shares five lessons learned from these experiences and describes how they have shaped the current approach to emergency and disaster response at Toronto 2-1-1 (now 2-1-1 Central Region Ontario). (Am J Prev Med 2012;43(6S5):S464-S468) (C) 2012 American Journal of Preventive Medicine