Collective Action in Communication and Information-Based Public Goods: Interorganizational Computer-Supported Collaborative Work, II

本研究扩展了传统的公共产品理论，考察了通信和信息化公共产品的连通性和共通性。这项研究是对一个以通讯和信息为基础的公益事业，特别是一个大型组织间计算机支持的协作工作系统的纵向考察。从理论上讲，提供通信和信息公共产品的集体行动类型具有两个属性，这两个属性对集体产品的传播形式非常重要：连通性和共通性。贡献博弈的经济理论与Marwell和Oliver提出的社会学框架的综合提供了一个模型，该模型既考虑了个体行为者的理性动机，也考虑了他们的社会约束和知情行为。该研究旨在测试多元动态假设，这些假设将集体行动理论、沟通和信息系统以及协作工作过程和效果联系起来。

This research extends traditional public goods theory by examining the connectivity and communality properties of communication and information-based public goods. The study is a longitudinal examination of a communication and information-based public good, specifically, a large interorganizational computer-supported collaborative work system. The type of collective action involved in providing communication and information public goods is theorized to possess two properties that are uniquely important to communication forms of collective goods: connectivity and communality. A synthesis of the economic theories of contribution games and the sociological framework offered by Marwell and Oliver provides a model that considers both individual actors' rational motivations as well as their socially constrained and informed behavior. The research is designed to test multivariate, dynamic hypotheses that link collective action theory, communication and information systems, and collaborative work processes and effects.