Collaborative Research: Field Studies of Organizational Memory and Information Reuse

这个项目的目标是调查组织中信息的检索和重复使用。研究表明，许多组织浪费有价值的信息，因为这些过程既复杂又困难。要了解组织如何更有效地重用信息并从事富有成效的“知识管理”实践，必须有详细的系统洞察力。在以前工作的基础上，个人投资促进机构将通过两个技术支持组织的微观分布式认知分析来审查关键理论问题，以更好地理解这些过程和组织实践。这样的项目是必要的，以超越学术和管理文献中经常与关于知识管理的论述相关的炒作。

The goal of this project is to investigate the retrieval and reuse of information in organizations. Research has shown that many organizations waste valuable information because these processes are complicated and difficult. Detailed systematic insights are necessary to understand how organizations can more effectively reuse information and engage in productive "knowledge management" practices. Based on their previous work, the PIs will examine key theoretical issues through micro-level distributed cognition analyses in two technical support organizations to better understand these processes and organizational practices. Such a project is necessary to move beyond the hype often associated with the discourse about knowledge management in the scholarly and management literatures.