The police role in victim and witness support: researching a best practice model

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The experience of victims and witnesses is instrumental in building public confidence in the criminal justice system. Negative experiences with the agencies of criminal justice reduce not only the likelihood that individuals will engage in future, but also the likelihood of their friends and families doing so. The experience of victims and witnesses is therefore central to the creation of an inclusive and participatory criminal justice system. This project aims to strengthen public participation and trust in criminal justice agencies by developing transferrable research-based service delivery systems that better meet the needs of victims and witnesses.