Designing Ambient Intelligence Applications for Smart Office Environments: An Empirical Cross-Cultural Study Analyzing the Requirements for Ambient Intelligence Applications in Work Environments

智能办公环境即将成为日常现实。这些环境的设计将对未来人们的工作和互动方式产生重大影响。为了构建可信系统，识别此类智能办公室的潜在用户的要求非常重要。由于详细和全面的用户研究是耗时和成本密集型的，到目前为止所做的需求分析大多是针对具体应用的，或者只探讨了预期系统的单一方面。因此，在这些评估中获得的见解在设计新的环境智能应用程序时只有有限的有效性。这项研究工作的目标是了解潜在用户在工作环境中实施环境智能技术的愿望和恐惧。在此基础上，它的目的是为智能办公应用程序定义一套全面的和独立于应用程序的设计准则，以避免重复的需求分析之前，每个设计过程。这些指南将帮助研究人员以及系统开发人员设计和实现用户友好的应用程序，从而也有助于在未来的工作环境中接受环境智能。

Smart Office Environments are on the threshold of becoming everyday reality. The design of these environments will have a considerable impact on the way people work and interact in the future. In order to build trusted systems, it is important to identify the requirements that potential users of such intelligent offices have. As detailed and holistic user studies are timeconsuming and cost-intensive, the requirement analyses done so far were mostly applicationspecific or explored only singular aspects of an anticipate system. As a result, the insights gained in these evaluations, have only limited validity when it comes to the design of new Ambient Intelligence applications. The goal of this research work is to understand the desires as well as fears of potential users, regarding the implementation of Ambient Intelligence technologies in work environments. Based on this knowledge, it is aimed to define a set of comprehensive and application-independent design guidelines for intelligent office applications, in order to avoid recurring requirements analyses prior to each design process. These guidelines will help researchers as well as system developers to design and implement user-friendly applications, and thereby also contribute to the acceptance of Ambient Intelligence in future work environments.