权益分类	功能权益	普通用户	{{item.name}}会员
{{category.name}}	{{benefitItem.name}}

Theoretical and field research on the formation of engendered care labor

性别关怀劳动力形成的理论与实地研究

基本信息

批准号：
14594020
负责人：
YAZAWA Sumiko
金额：
$ 2.56万
依托单位：
Tokyo Woman's Christian University
依托单位国家：
日本
项目类别：
Grant-in-Aid for Scientific Research (C)
财政年份：
2002
资助国家：
日本
起止时间：
2002 至 2003
项目状态：
已结题

来源：
https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-14594020/
关键词：
care home helper gender profession long-term care insurance labor process emotion labor political economy 介護保険制度ケア労働

项目摘要

This research project analyzed the labor issues of home help service on the basis of the results of the mail survey to the union workers who worked in a large-scale home help service organization in Yokohama City. It explored their working styles as a provider of stratified and fragmented services and the devaluation of home help services under, the service regime which included a large amount of the so-calied registered workers.The long-term care insurance was more likely to give priority to financial concerns even in non-profit organizations. It also made influence in the labor process of home helpers. The system of managerial control over the labor of home helpers did, however, differ from those which were observed in manufacturing factories.Emotion labor played an important role in care services delivery. The work of home helpers *involves not only physical but also mental fatigue. Nevertheless, the work organization we observed had difficulty in the systematic responses to such mental.fatigue of its employees. Although the informal mutual supports among workers are often effective for relief of mental stresses, the existing organizational structure had attached importance to the flexibility towards the fluctuation of demands as a result, it caused alienated labor by the workers. In particular, the registered home helpers were in a vulnerable Position in terms not only of wage level and working pattern, but also of coping with work stresses caused by emotional labor.

本研究根据对横滨市某大型家政服务机构的工会员工进行的邮件调查结果，对家政服务的劳动问题进行了分析。研究发现，在大量所谓的注册工人的服务体系下，他们的工作方式是分层和分散的服务提供者，家务助理服务贬值，即使在非营利组织中，长期护理保险也更有可能优先考虑财务问题。它还对家庭佣工的劳动过程产生了影响。然而，对家庭佣工劳动的管理控制系统与在制造业工厂中观察到的不同，情感劳动在护理服务提供中发挥了重要作用。家务助理 * 的工作不仅涉及身体疲劳，还涉及精神疲劳。然而，我们观察到的工作组织很难对员工的这种精神疲劳做出系统的反应。虽然工人之间的非正式互助往往能有效地缓解精神压力，但现有的组织结构重视对需求波动的灵活性，导致工人异化劳动。特别是注册家务助理员，无论在工资水平和工作模式方面，还是在应付情绪劳动所带来的工作压力方面，都处于弱势地位。