Development of structural designer support tool for establishing risk communication to home owners during structural design

建筑物结构性能水平决策的目的是确定人类生命和财产方面的故障风险。楼宇业主一般须以买方的身份对楼宇的性能负责，他们与专业工程师共同承担这项责任。然而，一般来说，私人楼宇业主对风险或结构性能水平的决策缺乏经验和知识。结构工程师基本上需要在结构设计过程中就风险相关事宜与业主进行沟通。为了建立一个基于信任的有效的风险沟通过程，专业人员应该了解业主和用户的当前需求，然后支持业主的决策，提高业主的技能。本研究透过对结构设计师的问卷调查及访谈，探讨在设计阶段与业主建立风险沟通的方法。

The purpose of decision making for the level of structural performance of a building is to determine the risk of failure in terms of human life and property. Building owners generally have to take the responsibility for the building performance as the buyer ; they share this responsibility with professional engineers. However, in general, private building owners have poor experience and knowledge of risks or decision making for the level of structural performance. Structural engineers essentially need to initiate communication with owners about risk-related matters during the structural design procedure. For establishing an effective risk communication process based on trust, professionals should understand the current requirement of owners and users and then support owners in decision making and improve owner skill. This research challenges to establish risk communication method with home owners during design stage using dialogue tool gauged from citizen questionnaires and interviews to structural designers.