Development of User Experience Evaluation Method

用户体验评估方法的开发

• 批准号: 23500153
• 负责人: KUROSU Masaaki
• 金额: $ 3.24万
• 依托单位: The Open University of Japan
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Scientific Research (C)
• 财政年份: 2011
• 资助国家: 日本
• 起止时间: 2011 至 2013
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-23500153/
• 关键词: ユーザエクスペリエンス; 経験工学; 客観的品質特性; 主観的品質特性; 意味性; 人工物発達学; ユーザビリティ; プロセス; RX; サービス; XE; GOB; POB; SOB

Based on ISO9241-210, UX White Paper and other resources, this research proposed behavior patterns namely GOB, POB, SOB in FY 2011. In FY 2012, the quality characteristics and the Kansei characteristics were differentiated and the meaningfulness was added. The concept of UX was expanded and the service or the humanware was included as well as the hardware and the software. A framework of experience engineering was proposed in terms of the general concept of experience. In FY 2013, the quality characteristics was renamed as the objective quality characteristics and the Kansei characteristics as the subjective quality characteristics. The consideration on the meaningfulness brought the idea that the artifact development analysis is useful and significant to identify the meaningfulness.

基于ISO 9241 -210、用户体验白色白皮书等资源，本研究在2011财年提出了GOB、POB、POB三种行为模式。在2012财年，区分了质量特性和感性特性，并增加了意义。用户体验的概念得到了扩展，包括服务或人性化软件以及硬件和软件。从经验的一般概念出发，提出了经验工程的框架。2013年度，质量特性更名为客观质量特性，感性特性更名为主观质量特性。对意义性的思考使人认为，人工制品开发分析对识别意义性是有用的和有意义的。

项目成果

Descriptive Words for Expressing the User Experience

表达用户体验的描述性词语

• 作者: Mamoun Nawahdah;Tomoo Inoue;黒須正明;伴野明，勝山一;Masaaki Kurosu
• 通讯作者: Masaaki Kurosu

Concept of User Experience and Issues to be Discussed (in Framework of IT Prosumption for Business Development ed. Pakowska, M.

用户体验的概念和要讨论的问题（业务发展的 IT 消费框架，Pakowska，M. 编）

• 发表时间: 2013
• 作者: 片上大輔;湯浅将英;Masaaki Kurosu
• 通讯作者: Masaaki Kurosu

A Proposal of Experience Engineering

体验工程的建议

• 发表时间: 2013
• 作者: Keisuke Tomono;Hiroki Wakatsuki;Shigeki Kumazawa;Akira Tomono;Masaaki Kurosu
• 通讯作者: Masaaki Kurosu

Describing Experiences in Different Mode of Behavior

以不同的行为模式描述经历

• 作者: Mamoun Nawahdah;Tomoo Inoue;黒須正明;伴野明，勝山一;Masaaki Kurosu;Masaaki Kurosu and Ayako Hashizume
• 通讯作者: Masaaki Kurosu and Ayako Hashizume

ユーザエクスペリエンスにおける感性情報処理

用户体验中的感性信息处理

• 发表时间: 2013
• 期刊: 放送大学研究年報
• 作者: M. Oikawa;N. Tanijiri;and M. Hirakawa;黒須正明
• 通讯作者: 黒須正明