Development of Education System to provide Standardized Nursng Services Specificly from the Point of Cancer Nursing

计划将语音识别技术应用于电话咨询的文本数据采集，然后利用文本挖掘软件对数据进行分析。然而，由于方言的原因，语音识别的结果并没有达到实用的水平。取代了原来的计划，分析了来自互联网的数据，并获得了集群。通过本研究发现，资深护士在咨询过程中使用礼貌策略。目前正在编辑一本学生练习册。本练习册将提供给学生进行培训。

It was planned to apply speech recognition technique to sample text data of telephone counseling, then to analyze the data by text mining software. However, outcomes of the speech recognition did not reach practical level due to dialects. Instead of the original plan, data out of internet were analyzed and clusters were acquires. The clusters were provided to hospital where coreseasrchers were working (Contents are not disclosed to public but are available to auditors).Through this research, it was revealled that veteran nurses use Politeness Strategies in counseling. Currently a workbook for students is being edited. The workbook will be provided for training of students.