Discovering Meaningful Engagement through Interaction between Customer and Service Robot

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I have published two papers as the first author while receiving KAKENHI. The first paper is titled "Discovering meaningful engagement through interaction between customers and service robots" and is published in one of top journals called service industries journal (impat factor: 9.405, Q1) in 2022/10/26. The second paper is titled "Organizational agility enabled by big data analytics: information systems capabilities view" and is publisehd in one of the premier journals called Journal of Enterprise Information Management (impact factor: 5.661, Q1) in 2023/3/28. In addition, I co-authored one paper as a third author, which is about The Role of Information Technologies in Crises: A Review and Conceptual Development of IT-Enabled Agile Crisis Management published in 2022 in CASE.