Transforming property due diligence for conveyancers through the game-changing use of Natural Language Processing and workflow automation

支撑每年在英格兰和威尔士发生的每一笔住宅物业交易的是房地产买卖，即买卖物业的法律的过程。房地产买卖过程的核心是额外的查询（“查询”）。查询涉及交换非结构化的，往往是复杂的问题和答案之间的竞争对手，并形成法律的尽职调查的基础上的销售财产，支持“买者自负”的重要原则（买家请小心）。典型的例子包括要求提供扩建工程的规划许可证明、锅炉、窗户等装置的证书副本和物业业权文件。（5月22日的《今日传送者》）显示，四分之三的传送者的询盘量有所增加（50%显著），而其他分析（地标，4月至22日）显示，解决提出的查询所需的时间增加了一倍多。鉴于对招聘过程的重要性和影响，面对日益增长的交易长度、持续的高失败率和因容量问题而加剧的客户满意度低等关键挑战，需要一种激进的新颖方法来处理查询。协同物业转让正在开发一种结合人工智能（AI）使用的全新独特产品，特别是自然语言处理（NLP），采用人工智能驱动的工作流程自动化和决策，以标准化和自动化的方式识别和分类查询并生成响应。为了实现这一目标，协同转让正在与科学技术设施理事会的一部分Hartree中心合作。这种改变游戏规则的创新取代了现有的流程，以降低复杂性并提高效率，通过处理查询，在不改变用户行为的情况下，我们的变革性方法使房地产交易流程的管理密集度更低，更快，更准确，关键是有助于更快，更无摩擦的房地产交易。

Underpinning each of the residential property transactions that occur in England and Wales each year is conveyancing, the legal process of buying and selling property.At the core of the conveyancing process are additional enquiries ("Enquiries").Enquiries involve the exchange of unstructured, often complex questions and answers between conveyancers and form the basis of legal due diligence on the sale property, supporting the important principle of 'caveat emptor' (buyer beware).Typical examples include requesting evidence of planning permission for extensions, copies of certificates for installations such as boilers, windows, etc and property title documents.Market polling (Today's Conveyancer, May-22) shows three-quarters of conveyancers have seen Enquiries volume increase (50% significantly) whilst other analysis (Landmark, April-22) shows time taken to resolve Enquiries raised has more than doubled.Given the importance and impact on the conveyancing process - which faces key challenges of increasingly long transaction lengths, a persistent high fall-through rate and low client satisfaction rates exacerbated by capacity issues - a radical, novel approach is required to dealing with Enquiries.Collaborative Conveyancing is developing a new and unique product that combines the use of Artificial Intelligence (AI), specifically Natural Language Processing (NLP), with AI-powered workflow automation and decisioning to identify and classify Enquiries and generate responses in an standardised and automated way.To achieve this, Collaborative Conveyancing is working in collaboration with the Hartree Centre, part of the Science and Technology Facilities Council.This game-changing innovation displaces the existing process for conveyancers to reduce complexity and improve efficiency, visibility and communication for all involved.By tackling Enquiries, without changing user behaviours, our transformative approach makes the conveyancing process less admin-intensive, quicker and more accurate, crucially assisting in a faster, more frictionless property transaction.