An Innovative AI based end-to-end digital car rental management platform that will reduce contact risk from 500 employees and 10,000 rental customers per year

**范围*摘要**Nuvven针对二级和三级租车运营商的关键问题提出解决方案。运营效率低下、车辆利用率低、解决方案供应商格局分散、数据驱动的洞察力利用率低下，以及无法发展规模较小的企业，这些只是这些关键问题中的一小部分。新冠肺炎加剧了这种困境(英国《金融时报》，2020)。汽车租赁运营商正迫切希望将他们的业务数字化，降低运营成本，并创造提供非接触式租赁服务的能力。这也将使公司能够接触到正在寻找公共交通替代品的新消费者。**创新**Nuvven是第一个由Telematics和人工智能支持的端到端数字汽车租赁管理平台，可以有效地管理从预订到客户管理、车队维护、定价、报告和支付的整个汽车租赁业务。在他们最初的MVP基础上，利用现代设计和技术，Nuvven将为他们的客户创建一个完全数字化的移动解决方案，为客户和汽车租赁业务的所有者提供安全、非接触的体验，为他们配备一个利用创新功能的移动应用程序，如无钥匙进入、生物识别客户验证、数字签名和完全数字化的损害评估过程。通过使用集成的Nuvven平台，汽车租赁运营商还将受益于立竿见影的成本节约、更高的车队利用率和收入最大化。**市场机会**市场上现有的软件提供商都没有提供端到端数字化或先进的物联网和人工智能功能来提供完全非接触式的租赁服务，而Nuvven正在为他们的客户实现这一点。全球和英国的年度可定位/可服务市场分别是GB 60-65B/GB 20-25B和GB 8-10B/GB 2-3B(CAGR：18.5%2020-2024；IBIS世界租车报告，2020)。**与范围一致**Nuvven是一家中小企业，寻求为一个可持续创新基金项目提供资金，以增强现有的MVP产品，执行客户试验，并获得用户反馈。根据Innovate-UK的指导方针，Nuvven计划利用这笔赠款进行研发，利用用户体验/设计思维原则进行可持续和阶段性的创新。Nuvven预测五年后项目后收入为3.311亿GB，具有快速的全球商业化潜力，为英国创造150个就业机会，地区发展，以及可观的潜在ROI(第五年项目后收入/赠款收到：352倍)。新冠肺炎对该行业产生了直接而关键的影响，公共资金的利用将有助于使该行业以及通过创造就业机会而获得实质性好处并稳定相关工作群体。由于该项目固有的但可以减轻的技术风险，公共资金是必要的。

**Scope****Summary**Nuvven are proposing solutions for key problems among tier two and three car rental operators. High operational inefficiencies, low utilisation of vehicles, a fragmented solution vendor landscape, poor utilisation of data-driven insights, and an inability to grow smaller businesses are just a few of these key problems. COVID-19 has aggravated this predicament (FT, 2020). Car rental operators are desperately looking to digitise their businesses, reduce operational costs, and create capabilities to offer contactless rental services. This will also allow companies to access new consumers who are looking for alternatives to public transport.**Innovation**Nuvven is the first end-to-end digital car rental management platform that is powered by Telematics and AI to efficiently manage the entire car rental operations, from booking to customer management, fleet maintenance, pricing, reporting, and payments. Building upon their initial MVP and utilising modern design and technology, Nuvven will create a fully digital mobile solution for their customers that will enable safe, no-contact experiences for customers and owners of car rental businesses by equipping them with a mobile app that leverages innovative features, such as keyless entry, biometric customer verification, digital signature, and a fully digitised damage assessment process. Through using the integrated Nuvven platform, car rental operators will also benefit from immediate cost savings, higher fleet utilisation, and revenue maximisation.**Market Opportunity**None of the existing software providers in the market provide end-to-end digitisation or advanced IoT and AI capabilities to deliver fully contactless rental services, something which Nuvven is enabling for their customers.The global and UK annual addressable/serviceable markets are £60--65B/£20--25B and £8--10B/£2--3B, respectively (CAGR: 18.5% 2020--2024; IBIS world car-rental report, 2020).**Alignment to Scope**Nuvven is an SME seeking funding for a sustainable innovation fund project to enhance an existing MVP product, perform customer trials, and obtain user feedback. As per Innovate-UK guidelines, Nuvven plans to utilise this grant to R&D a sustainable and step-change innovation that utilises user experience/design-thinking principles. Nuvven predicts a year-five post-project revenue of £331.1M, with rapid global commercialisation potential, creating 150 UK jobs, regional development, and substantial potential ROI (year-5 post-project revenue/grant received: 352X). COVID-19 has had a direct and critical impact on this industry and the utilisation of public funds will help to substantially benefit and stabilise both this sector and, by generating jobs, respective working communities. Public funding is necessary due to the inherent but mitigatable technological risk of the project.