Understanding and overcoming confusion in consumer financial decisions

该项目旨在制定以消费者为中心的方法，通过研究养老金投资和住房贷款决策，减少财务决策混乱的有害影响，其中混乱的选择是单独和集体代价高昂的。该项目旨在开发全面的模型，以捕捉金融产品的全部复杂性以及消费者的不同偏好和能力，然后使用先进的统计方法来估计更清晰决策的好处。该项目的成果包括复杂财务决策的新模型，以及更好地了解混乱产生的地方及其可能产生的影响。减少混乱将提高金融福祉，并帮助社区对金融冲击更具弹性。

This project aims to develop consumer-centred approaches to reducing the harmful effects of confusion in financial decisions by studying superannuation investment and home loan decisions where confused choices are individually and collectively costly. The project intends to develop comprehensive models to capture the full complexity of financial products and the diverse preferences and capability of consumers, then to use advanced statistical methods to estimate the benefits of clearer decision-making. The outcomes of this project includes new models of complex financial decisions, and a better understanding of where confusion arises and the effects it may have. Decreased confusion will raise financial well-being and help communities become more resilient to financial shocks.