Government web portals as government actors

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This project aims to examine the architectures, rationales, effectiveness and power effects of government web portals, which are conceptualised as spaces of administrative, policy and power contestation. They are the formal public face of online government, but their effectiveness and contribution to government is largely unknown. The project uses digital research methods (hyperlink network analysis and web experiments) to comparatively assess 10 hi-tech countries. It expects to contribute to understanding the structure and governance of the state in the 21st century, and provide foundational knowledge to underpin the next generation of government online service strategy.