Secure, Dignified and Just? A paradigm shift in the comparative study of social protection

该项目将实现比较社会保护研究的范式转变。以前的研究几乎只关注收入或工作，但这忽略了更广泛、至关重要的索赔人的经历：一些制度可能提供尊严、安全感和感觉公平；另一些制度可能会让人感到耻辱、没有安全感和受到不公正的对待。这些经验本身很重要，对于了解社会保护对健康和工作的影响至关重要。我将研究五个福利制度(挪威、英国、西班牙、匈牙利和爱沙尼亚)的经验，以实现四个目标1。创建一个新的跨学科框架，以便了解什么是“索赔人经历”，并与索赔人自己合作，为项目提供平台。对不同国家的索赔人经验进行比较。这使用了混合方法，包括创新的定性方法(见下文)和首次对经验进行定量比较。调查索赔人是极具挑战性的，所以我创新性地结合了(I)对1150名索赔人的电话调查，以获得可靠的比较，捕捉那些被数字排除在外的人；以及(Ii)对7000名索赔人进行更大、更便宜的在线纵向调查，以调查索赔人之间的不平等。3和4.建立和测试关于(3)政策如何影响经历(4)以及这些经历对健康和工作的影响的新理论。这采用了上述纵向调查，并对75-90名索赔人进行了6个月以上的创新、深入的定性研究。这使我能够通过(I)常规访谈；(Ii)允许受访者记录他们与系统的每一次互动的数字方法；以及(Iii)在关键互动之后进行快速后续访谈，来详细探索这些机制。这项研究将把关于社会保护的学术研究推向新的方向，为社会保护如何带来尊严、安全和正义提供重要证据。

This project will achieve a paradigm shift in comparative social protection research. Previous research has focused almost exclusively on income or work, but this ignores broader, crucially important claimant experiences: some systems may provide dignity, a sense of security, and feel fair; others may leave people stigmatised, insecure, and feeling unjustly treated. These experiences are important in themselves and crucial for understanding the impact of social protection on health and work.I will study experiences across five welfare regimes (Norway, UK, Spain, Hungary and Estonia), to meet four objectives.1. Creating a new interdisciplinary framework for understanding what 'claimant experiences' are, working with claimants themselves, to provide a platform for the project.2. Conducting comparisons of claimant experiences across countries. This uses mixed-methods, including innovative qualitative methods (see below) and the first-ever quantitative comparisons of experiences. Surveying claimants is extremely challenging, so I innovatively combine (i) a telephone survey of 1,150 claimants to get robust comparisons, capturing people who are digitally excluded; and (ii) a larger, cheaper, online longitudinal survey of 7,000 claimants, to investigate inequalities between claimants.3 & 4. Building and testing new theories on (3) how policies influence experiences (4) and the impact of these experiences on health and work. This uses the longitudinal survey above and also innovative, in-depth qualitative research with 75-90 claimants over 6mths. This allows me to explore mechanisms in detail via (i) conventional interviews; (ii) digital methods that allow respondents to log every interaction they have with the system; and (iii) conducting rapid follow-up interviews after key interactions. This research will take academic research on social protection in new directions, providing vital evidence on how social protection can deliver dignity, security and justice.