Interruptions, work coordination, and resilience

干扰、工作协调和恢复能力

• 批准号: DP140101821
• 负责人: Prof Penelope Sanderson
• 金额: $ 28.22万
• 依托单位: The University of Queensland
• 依托单位国家: 澳大利亚
• 项目类别: Discovery Projects
• 财政年份: 2014
• 资助国家: 澳大利亚
• 起止时间: 2014-01-01 至 2017-12-31
• 项目状态: 已结题
• 来源: https://dataportal.arc.gov.au/RGS/Web/Grants/DP140101821
• 关键词: Interruptions; work; coordination; resilience

Evidence is emerging of an association between the number of workplace interruptions that hospital clinicians experience and outcomes such as clinical errors that could cause patient harm. However there is still no direct evidence that interruptions cause clinical errors. This project seeks such evidence, but also views interruptions as an integral part of normal work coordination. This project investigates the origin and need for interruptions, tests causal connections between interruptions and errors, and explores workplace improvements as a means to handle concerns about interruptions. This research will provide a solid basis from which clinical leaders can formulate policy about distractions and interruptions in the healthcare workplace.

有证据表明，医院临床医生经历的工作场所中断次数与可能导致患者伤害的临床错误等结果之间存在关联。然而，仍然没有直接证据表明中断会导致临床错误。本项目寻求此类证据，但也将中断视为正常工作协调的一个组成部分。该项目调查中断的起源和必要性，测试中断和错误之间的因果关系，并探讨工作场所的改善作为处理中断问题的一种手段。这项研究将提供一个坚实的基础，临床领导者可以制定有关医疗工作场所的干扰和中断的政策。