Interruptions, work coordination, and resilience

越来越多的证据表明，医院临床医生工作中断的次数与可能对患者造成伤害的临床错误等结果之间存在关联。然而，仍然没有直接证据表明中断会导致临床错误。本项目寻求这样的证据，但也将中断视为正常工作协调的一个组成部分。这个项目调查了中断的起源和需要，测试了中断和错误之间的因果关系，并探索了工作场所的改进作为处理中断的方法。这项研究将提供一个坚实的基础，从临床领导者可以制定政策的干扰和干扰在医疗保健工作场所。

Evidence is emerging of an association between the number of workplace interruptions that hospital clinicians experience and outcomes such as clinical errors that could cause patient harm. However there is still no direct evidence that interruptions cause clinical errors. This project seeks such evidence, but also views interruptions as an integral part of normal work coordination. This project investigates the origin and need for interruptions, tests causal connections between interruptions and errors, and explores workplace improvements as a means to handle concerns about interruptions. This research will provide a solid basis from which clinical leaders can formulate policy about distractions and interruptions in the healthcare workplace.