ITAC TO30 SOFTWARE MAINTENANCE

ITAC TO30 软件维护

• 批准号: 10721092
• 负责人: CASEY KOONTZ
• 金额: $ 163.14万
• 依托单位国家: 美国
• 财政年份: 2017
• 资助国家: 美国
• 起止时间: 2017-08-03 至 2022-03-18
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/10721092
• 关键词: Address; Agreement; Businesses; Categories; Code; Computer software; Contracts; Custom; Data; Databases; Defect; Environment; Government; Information Technology; Life Cycle Stages; Logic; Maintenance; Minor; Modification; Monitor; National Heart, Lung, and Blood Institute; Operating System; Outcome; Performance; Retirement; Security; Services; Site; Structure; Support System; System; Time; Update; base; design; experience; falls; high risk; improved; mobile application; operation; programs; remediation; repaired; software systems; usability; web site

This contract is responsible for maintaining an application portfolio that supports audiences both internal and external to the NHLBI. It is of significant importance for the Information Technology and Applications Center (ITAC) to keep all applications up-to-date and bug free, and respond in a timely manner to end user requests for changes or enhancements. This may include updates to content, structure, code, and graphics. Server-based software and operating system software need to be maintained to remain fully functional. The NHLBI operates a set of custom software systems and applications that require maintenance that includes (but is not limited to): • Fixing cases where software breaks • Fixing newly identified defects (bugs) • Remediation of all high-risk vulnerabilities identified by the Government • Adapting software to changing environments, such as new releases of products, working with the Systems Operations team to support updates to operating systems and databases • Adapting the software for improvements (e.g., making minor changes to screens or adding new data fields to optimize usability), and • Supporting the retirement of legacy systems, as well as systems that that have exceeded the expected life cycle and are no longer in use Maintenance falls into one of four categories: • Corrective maintenance – Repair of identified defects resulting from design, coding, or logic errors. • Adaptive maintenance – Modification of the site or software in support of changes to the environment, such as operating system, database, or hardware configurations. Perfective maintenance – Accommodating new or changed user requirements within the context of existing functionality, such as adding new exception flows to an existing use case, modifying a user interface for improved usability, or changes to enhance system performance. • Preventative maintenance – Activities aimed at increasing the site or systems maintainability and supportability or to address new security threats.

该合同负责维护支持NHLBI内部和外部受众的应用程序组合。对于信息技术和应用程序中心（ITAC）来说，保持所有应用程序的最新和错误非常重要，并及时响应以最终用户要求更改或增强的要求。这可能包括对内容，结构，代码和图形的更新。 需要维护基于服务器的软件和操作系统软件，以保持功能完全正常。 NHLBI操作一组自定义软件系统和应用程序，这些系统需要维护（但不限于）： •修复软件破裂的案例 •修复新确定的缺陷（错误） •修复政府确定的所有高风险漏洞 •将软件适应不断变化的环境，例如新产品的产品，工作 与系统操作团队一起支持对操作系统和数据库的更新 •调整软件进行改进（例如，对屏幕进行较小的更改或添加 新的数据字段以优化可用性），并且 •支持旧系统的退休，以及超出该系统的系统 预期的生命周期，不再使用 维护分为四类之一： •纠正性维护 - 修复设计，编码或逻辑导致的已确定缺陷 错误。 •自适应维护 - 修改网站或软件以支持更改 环境，例如操作系统，数据库或硬件配置。 完美维护 - 满足新的或更改的用户要求 现有功能的上下文，例如将新异常流添加到现有用例中， 修改用户界面以提高可用性或更改以增强系统 表现。 •预防性维护 - 旨在增加站点或系统的活动 维护和支持性或应对新的安全威胁。