National Network of Libraries of Medicine (NN/LM) Region 2

国家医学图书馆网络（NN/LM）的使命是通过以下方式推动医学进步和改善公众健康：1)为所有美国卫生专业人员提供平等的生物医学信息资源；2)改善公众获取信息系统和信息资源的机会，使他们能够对自己的健康做出知情的决定。该方案由国家医学图书馆协调，并通过全国卫生科学图书馆和信息中心网络实施。该网络包括八个地理区域，并签订了一个区域医学图书馆的合同，以管理每个区域的方案活动。本合同是针对区域2的RML，该区域位于阿拉巴马州、佛罗里达州、佐治亚州、马里兰州、密西西比州、北卡罗来纳州、南卡罗来纳州、田纳西州、弗吉尼亚州、西弗吉尼亚州、哥伦比亚特区、波多黎各联邦和美属维尔京群岛，并为这些州提供服务。NN/LM的目标是：发展网络成员和其他组织之间的合作，以改善全国范围内生物医学信息资源的获取和共享；促进卫生专业人员和公众对生物医学信息资源的认识、获取和使用，特别强调为实现消除健康差距的2010年健康人目标作出贡献；发展、促进和改进网络成员、卫生专业人员和向公众提供卫生信息的组织对卫生信息的电子访问。a .网络基础设施每个RML都应保持一定水平的程序和服务，以继续支持网络基础设施。包括与区域内规划、促进和实施服务有关的活动；协调本区域与其他区域的活动，并在国家方案内进行协调；并作为该地区与其他图书馆和信息网络或卫生组织和专业协会的联系点。网络基础设施支持卫生科学图书馆与各种组织的合作，包括其他卫生科学图书馆以及附属成员组织。与附属网络成员（如公共图书馆和社区组织）的合作通常会导致具有广泛社区影响的外展项目。具体而言，承包商应承担以下责任：评估和响应健康科学图书馆的需求，以支持在其机构内和通过其参与网络改善卫生保健和生物医学信息转移的计划；2. 协助民解组织执行国家应急准备计划；3. 获取用户关于其信息系统和信息资源偏好、需求和使用情况的持续反馈，并建议改善卫生专业人员和消费者获取信息的途径；4. 进行或参与NLM和NN/LM产品和服务的用户和非用户的需求评估或调查，参与NLM新产品和服务的测试，以及在NLM要求时进行和/或参与NLM和NN/LM产品和服务的可用性研究；B.外展计划每个RML将实施一项外展计划，通过维护或与愿意为非图书馆个人提供服务的图书馆协商安排，为该地区所有地区的卫生专业人员提供基本信息服务。期望在区域内继续发展强有力的机构间关系，并坚持一贯的高绩效标准。卫生专业人员外展计划包括有针对性的计划，使服务不足的农村、少数民族和市中心的卫生专业人员了解可用的卫生信息资源（包括PubMed和其他专门的NLM数据库）。这些方案还将促进卫生专业人员连接到互联网，作为访问全球信息社区的一种手段。在发展改善公众获取健康信息的项目中，rml将与网络图书馆、州图书馆机构、州、公共和学校图书馆、社区组织以及其他向公众提供健康信息的地区、州和地方组织合作。推广工作将侧重于MedlinePlus和PubMed作为查找健康信息的资源。促进MedlinePlus GoLocal的扩展也将是RMLs外联工作的优先事项。外展计划包括以下类型的活动：承包商应继续开发、实施和评估有针对性的外展项目，将生物医学信息资源提供给仍无法接触到的美国卫生专业人员，并特别关注农村地区和内城的卫生专业人员。RML外联方案应侧重于：已确定为优先举措的特殊人群或学科（例如，健康差距、少数群体健康、卫生知识普及、艾滋病毒/艾滋病、卫生服务研究、公共卫生）；非附属保健专业人员以及内城和农村地区的保健专业人员；地方/州公共卫生部门，特别重视互联网接入和与与公共卫生人员合作的其他组织/机构的合作；以及旨在培训少数民族保健从业人员或为少数民族人口服务的机构，发展具体的互联网联系，使其保健专业人员和学生充分受益于网络的信息资源。为少数民族人口服务的保健专业人员在获取信息方面遇到一系列特殊问题。2. 消费者健康信息服务NLM的使命包括提供及时、准确和可理解的消费者健康信息，以帮助患者、他们的家人和公众在管理他们的健康和医疗保健方面发挥更积极的作用。NLM的一项外联目标是，通过培训促进不同社区获取和使用卫生信息，缩小非洲裔美国人、西班牙裔美国人、美洲印第安人和阿拉斯加原住民以及其他少数民族人口之间的健康差距。承包商应制定、实施和评估外展计划，以提高公众对高质量电子健康信息的认识和获取。在实施这些项目时，承包商应与各种中介机构合作，包括网络成员、卫生保健提供者、公共卫生人员、图书馆员、K-12教师和工作人员、其他教育工作者、社区组织、卫生倡导团体、教堂和自助团体。NN/LM消费者健康外展计划应包括：制定关注少数群体的计划，包括非洲裔美国人、西班牙裔美国人和印第安人；老年人;低收入人群；与NLM、NN/LM和其他组织合作，开发工具和互联网连接，以改善地方、州和地区各级电子消费者健康信息系统的访问；制定计划，向所有卫生专业人员推广MedlinePlus和其他NLM资源，作为他们及其患者的资源；协调MedlinePlus GoLocal在该地区的发展。3. 支持电子获取健康信息的培训承包商应支持有效利用互联网上的电子健康信息资源的培训。重点应放在接触保健专业人员、公共、学校和其他图书馆员以及其他无法获得此类培训或打算培训其他人（包括消费者）的中介。培训应侧重于其他来源无法提供的主题，并应包括但不限于：PubMed， MedlinePlus和其他专门的NLM数据库；在网络上查找和评估健康信息资源。承包商应在代表少数群体或服务不足的普通公众的卫生专业人员和组织的国家、地区和州会议上推广NLM和NN/LM计划和服务。5. 承包商应制定一项信息技术和政策意识方案，其中包括以下内容：举办区域展示会或论坛，重点关注利用信息技术改善生物医学信息的获取以及影响生物医学信息生产、分发和获取的政策问题；监测当前的技术和政策发展和趋势，以确定那些将改善获得生物医学信息的发展和趋势。与NNO合作，承包商应设计和测试系统，以帮助支持该区域内的这些操作。6. 如有需要，承包商应在区域内实施NN/LM图书馆改进计划。该计划应包括以下内容：确定没有现场互联网接入NLM资源的医院图书馆；并制定一项计划，以改善向医院员工提供的图书馆服务，其中可能包括出借访问PubMed、MedlinePlus、DOCLINE和Web服务所需的计算机和电信设备；向图书馆经理、主要职员、行政人员和卫生专业人员介绍图书馆网络的系统、硬件、软件和其他可用资源，以改善他们获取信息的途径。7. 承包商应制定、实施并每年更新一项计划，以鼓励该地区的网络成员和卫生专业人员实现高质量的互联网连接。这应包括但不限于：每年审查网络成员的互联网连接是否充足，向区域和NLM报告结果，并协助“未连接”的用户维持和升级其连接；确定没有连接到互联网或连接不足的城市和农村卫生保健组织；与他们协商，以确定他们是否会从连接/升级连接的帮助中受益，并提供所需的帮助；向员工介绍PubMed、MedlinePlus和网络上的其他健康信息资源。

The mission of the National Network of Libraries of Medicine (NN/LM) is to advance the progress of medicine and improve the public health by: 1) providing all U.S. health professionals with equal access to biomedical information resources; and, 2) improving the public's access to information systems and information resources to enable them to make informed decisions about their health. The Program is coordinated by the National Library of Medicine and carried out through a nationwide network of health science libraries and information centers. The Network comprises eight geographic regions, with a contract for one Regional Medical Library to manage program activities for each region. This contract is for the RML for Region 2, which is located within and provides services to the states of Alabama, Florida, Georgia, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia, the District of Columbia, the Commonwealth of Puerto Rico, and the U.S. Virgin Islands. The NN/LM goals are: to develop collaborations among network members and other organizations to improve access to and sharing of biomedical information resources throughout the nation; to promote awareness of, access to, and use of biomedical information resources for health professionals and the public, with a particular emphasis on contributing to the Healthy People 2010 goal of eliminating health disparities; and to develop, promote, and improve electronic access to health information by network members, health professionals, and organizations providing health information to the public. A. Network Infrastructure Each RML is expected to maintain a level of programs and services to continue supporting the infrastructure of the network. Included are activities related to planning, promoting, and implementing services within the region; coordinating the activities of the region with other regions and within the national program; and serving as a contact point for the region in relation to other library and information networks or health organizations and professional associations. The network infrastructure supports health sciences libraries' collaborations with a variety of organizations, including other health sciences libraries as well as affiliate member organizations. Collaborations with affiliate network members such as public libraries and community-based organizations often lead to outreach projects with broad community impact. Specifically the contractor shall undertake the following: 1. Assessing and responding to the needs of health sciences libraries in order to support programs to improve the transfer of health care and biomedical information within their institutions and through their participation in the network; 2. Assisting NLM with the implementation of a National Emergency Preparedness Plan; 3. Obtaining ongoing feedback from users about their information system and information resources preferences, needs and uses, and recommending ways of improving health professional and consumer access to information; 4. Conducting or participating in needs assessments or surveys of users and non users of NLM and NN/LM products and services, participating in tests of new NLM products and services as well as conducting and/or participating in usability studies of NLM and NN/LM products and services when requested by NLM; B. Outreach Programs Each RML will implement an outreach program designed to provide health professionals in all parts of the region with basic information services, by maintaining or by negotiating arrangements with libraries willing to serve individuals without a library affiliation. Continued development of strong inter-institutional relationships within the region and adherence to consistently high standards of performance is expected. Health professional outreach programs include targeted programs to make underserved rural, minority, and inner city health professionals aware of available health information resources (including PubMed and other specialized NLM databases). These programs will also promote connection to the Internet by health professionals as a means of accessing the global information community. In the development of programs to improve the public's access to health information, the RMLs will work with network libraries, state library agencies, state, public and school libraries, community-based organizations, as well as other regional, state, and local organizations that provide health information to the public. Outreach efforts will focus on MedlinePlus and PubMed as resources for locating health information. Promoting the expansion of MedlinePlus GoLocal will also be a priority for the RMLs' outreach efforts. Outreach programs encompass the following types of activities: 1. Outreach to Health Professionals The contractor shall continue to develop, implement, and evaluate targeted outreach programs to bring biomedical information resources within easy reach of U.S. health professionals who still do not have access, with special focus on those in rural areas and inner cities. The RML outreach program shall focus on: special populations or subject disciplines that have been identified as priority initiatives (e.g., health disparities, minority health, health literacy, HIV/AIDS, health services research, public health); unaffiliated health professionals and health professionals in inner cities and rural areas; local/state public health departments with particular emphasis on Internet access and collaborations with other organizations/institutions that work with public health personnel; and institutions whose objective is to train minority health practitioners or those who serve minority populations, to develop specific Internet linkages so that their health professionals and students have full benefit of the information resources of the network. Health professionals serving minority populations have a special set of problems in accessing information. 2. Consumer Health Information Services NLM's mission includes providing timely, accurate, and understandable consumer health information to help patients, their families, and the public play a more active role in managing their health and health care. An NLM outreach goal is to reduce health disparities among African American, Hispanic, American Indian and Alaskan Native, and other minority populations through training to promote access to and use of health information among diverse communities. The contractor shall develop, implement, and evaluate outreach programs to increase the public's awareness of and access to high quality electronic health information. In carrying out these programs, the contractor shall work with a variety of intermediaries, including network members, health care providers, public health personnel, librarians, K-12 teachers and staff, other educators, community organizations, health advocacy groups, churches, and self help groups. The NN/LM consumer health outreach program shall include: developing programs that focus on reaching minority groups, including African American, Hispanics, and Native Americans; senior citizens; and low income populations; working with NLM, the NN/LM, and other organizations to develop tools and Internet linkages to improve access to electronic consumer health information systems at the local, state, and regional levels; developing programs to promote MedlinePlus and other NLM resources to all health professionals as a resource for them and their patients; and coordinating the development of MedlinePlus GoLocal in the region. 3. Training to Support Electronic Access to Health Information The contractor shall support training in the effective use of electronic health information resources on the Internet. Emphasis should be on reaching health professionals, public, school and other librarians, and other intermediaries who do not have access to such training or who intend to train others, including consumers. Training should focus on topics not available through other sources and should include, but not be limited to: PubMed, MedlinePlus, and other specialized NLM databases; and finding and evaluating health information resources on the Web. 4. Exhibits and Presentations at Meetings The contractor shall promote NLM and NN/LM programs and services at national, regional and state meetings of health professionals and organizations that represent minority groups or underserved members of the general public. 5. Information Technology and Policy Awareness The contractor shall develop an information technology and policy awareness program which includes the following: holding regional showcases or forums focused on the use of information technology to improve access to biomedical information and on policy issues affecting production, distribution, and access to biomedical information; and monitoring current technological and policy developments and trends to identify those that will improve access to biomedical information. In cooperation with the NNO, the contractor shall design and test systems to help support these operations within the region. 6. Library Improvement The contractor shall implement an NN/LM library improvement program, if needed, in the region. The following shall be included in this program: Identifying hospital libraries that do not have onsite Internet access to NLM resources; and developing a program to improve library services delivered to hospital staff, which may include Loaning computer and telecommunications equipment necessary to access PubMed, MedlinePlus, DOCLINE and Web services; introcucing the library manager, key staff, administrators and health professionals to the NLM systems, hardware, software and other resources available in the network to improve their access to information. 7. Connections The contractor shall develop, implement and annually update a plan to encourage high quality Internet connectivity for network members and health professionals in the region. This shall include, but not be limited to: reviewing the adequacy of the Internet connections of network members on an annual basis, reporting the results to the region and to NLM, and assisting the "underconnected" in maintaining and upgrading their connections; and Identifying inner-city and rural health care organizations that are not connected to the Internet or that are under-connected; consulting with them to determine if they would benefit from assistance with connecting/upgrading their connection, and providing the needed assistance; introducing staff to PubMed, MedlinePlus and other health information resources on the Web.