Toward a second generation of an automatic product coding system

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The company 3CE offers to their clients, a semi-automatic classification system, which leads users with a minimal number of questions, from their product description to the appropriate HS (Harmonized System) code. For example, from "ceramic tiles", the system will ask whether it is a "constructional good" or a "floor covering" as these would lead to two slightly different codes (69.03 or 69.05). Or from "chicken" it will ask whether it is alive or not, and if it is alive how much does it weigh, as these factors will influence the resulting code. 3CE's online system contains a nice user interface and is already very helpful to importers, but 3CE is looking further to expand their business and continue growing, and for doing so, in this collaborative research project, they wish to address two challenges.