A Framework for the Management of Preventive Maintenance

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Software plays a critical role in our everyday life as more and more of our activities involve the use of software systems from online bank transactions and e-government services to mobile applications in our phones. However, software systems must be constantly updated to address new customer needs, fix errors, improve the performance and response time, and adopt new technologies and infrastructures. The cost of performing the aforementioned maintenance activities highly depends on the underlying design quality of the software systems. In general, software systems that are not well-designed require much more time and effort to make changes, and vice versa.