Personalized Communication and Conversational Design for Online Health Social Networks

在线健康社交网络的个性化沟通和对话设计

• 批准号: 537213-2018
• 负责人: DiPaola, Stephen
• 金额: $ 0.29万
• 依托单位: Simon Fraser University
• 依托单位国家: 加拿大
• 项目类别: Engage Plus Grants Program
• 财政年份: 2018
• 资助国家: 加拿大
• 起止时间: 2018-01-01 至 2019-12-31
• 项目状态: 已结题
• 来源: https://www.nserc-crsng.gc.ca/ase-oro/Details-Detailles_eng.asp?id=649349
• 关键词: Personalized; Communication; Conversational; Design; Online

Curatio is a Vancouver-based company focused on the design of mobile applications to support people facing**chronic health situations. The company's goal is to connect patients and their family with networks of people**suffering from similar situations, provide health education around the health problem, and allow users to track**their daily routines and rhythms. We are interested and focused on making that platform more intelligent and**personalized and tailored to its individual users. While all existing related solutions offer a on-size-fit-all**approach, we are interested in working with Curatio to focus on building the first social health prescription**platform. Like a medical prescription, such a technical platform should be fully intelligent and individualized.**Toward this objective, with Curatio we have developed and deployed two intelligent recommendation**components to its platform which recommends peers and content to its individual users. Curatio's ultimate**goals is to be available to all patients all around the world. One big challenge toward this goal is there are many**health conditions, it is not feasible to build and develop community and services for every single of these**conditions manually. There are two ways we can move toward this goal: 1- Develop a general-purpose**platform which can host all conditions. Examples of these are forums, Facebook pages 2- Design and develop a**personalized platform which provide scalable, sustainable and automated services and strategies. With Curatio**we aim to do the second one. In our third step (the first two being the user and content recommendation**components), we would like to create an implementation of a personalized intelligent virtual companion**(Agent) for the user. The Agent will collect information about the user and build a user model from the user**and will interact with the user through available defined action on the platform. Our hypothesis is that**personalization of the user experience in the platform will have positive impact on the engagement of the**existing users on the platform

Curatio 是一家总部位于温哥华的公司，专注于移动应用程序的设计，为面临**慢性健康状况的人们提供支持。该公司的目标是将患者及其家人与遭受类似情况的人们网络联系起来，围绕健康问题提供健康教育，并允许用户跟踪**他们的日常生活和节奏。我们有兴趣并专注于使该平台更加智能和**个性化，并为个人用户量身定制。虽然所有现有的相关解决方案都提供了通用**方法，但我们有兴趣与 Curatio 合作，专注于构建第一个社会健康处方**平台。就像医疗处方一样，这样的技术平台应该是完全智能化和个性化的。**为了实现这一目标，我们与 Curatio 一起开发了两个智能推荐**组件，并将其部署到其平台上，向其个人用户推荐同行和内容。 Curatio 的最终目标是为世界各地的所有患者提供服务。实现这一目标的一大挑战是存在许多**健康状况，针对每一种**状况手动构建和开发社区和服务是不可行的。我们可以通过两种方式实现这一目标： 1- 开发一个可以承载所有条件的通用**平台。例如论坛、Facebook 页面 2- 设计和开发个性化平台，提供可扩展、可持续和自动化的服务和策略。通过 Curatio**，我们的目标是实现第二个。在我们的第三步中（前两个是用户和内容推荐**组件），我们希望为用户创建一个个性化智能虚拟伴侣**（代理）的实现。代理将收集有关用户的信息并从用户构建用户模型**，并将通过平台上可用的定义操作与用户交互。我们的假设是**平台中用户体验的个性化将对**现有用户在平台上的参与度产生积极影响