企业数字化转型下的ICT要求与支持：变异导向与事件导向的双重视角

数字化转型是中国企业实现创新驱动发展，助力中国经济高质量发展的关键途径之一。但学术界与实务界并未重视工作中信息通信技术（ICT）给员工造成的负面冲击，缺少能确保员工健康、持续地贡献高质量工作产出的管理方案。. 本项目拟基于变异导向和事件导向的双重视角，重点应用经验取样法和事件研究法探讨五个专题内容：①ICT要求与支持的典型事件提取与测量模型修订；②ICT要求导致员工工作疲劳的作用机制分析；③组织和上司ICT支持提高员工数字胜任力的作用机制分析；④ICT要求与支持影响员工工作繁荣的双路径机制分析；⑤ICT要求-支持事件与人力资源可持续性水平的改善对策研究。. 研究成果有望准确刻画企业数字化转型对中国员工的负面冲击，构建突出上司核心作用的ICT支持方案，为实现数字化转型企业技术系统与社会系统的协同发展提供理论思路，为解决中国数字化转型企业人力资源可持续性不足的难题提供管理工具。

Digital transformation is one of the key pathways through which Chinese enterprises achieve innovation-driven development. This further helps to boost the high-quality development of the Chinese economy. But the academia and practical circle have not paid much attention to the negative impact of the information and communication technology (ICT) at work on employees. And the management countermeasures, which ensure employees make high-quality contributions at work in a healthy and sustainable way, are lacking in the extant literature. . Drawing on both variance-oriented and event-oriented perspectives, this project plan to mainly employs experience sampling and event study methodologies to conduct five studies. First, it will identify the prototypical events related to both ICT demands and ICT supports, as well as revise and validate the measurement models for both ICT demands and ICT supports. Second, it will examine the impact mechanism through which ICT demands lead to employee work fatigue. Third, it will examine how organizational ICT supports and supervisory ICT support improve employee digital competence. Forth, it will investigate the dual-path mechanism through which ICT demands and ICT supports lead to employee thriving at work. Fifth, by incorporating ICT demands- and ICT supports-related events, it will explore the management countermeasures that help digitally transforming enterprises boost the sustainability of their human resources.. The results of this project can be expected to accurately depict the negative impact of digital transformation in business on Chinese employees. These results facilitate to build the ICT support program in which the supervisors play central roles. They provide theoretical implications for coordinating the technological systems and social systems in digitally transforming enterprises. And they also equip the Chinese digitally transforming enterprises with management tools for solving the problem of insufficient human resource sustainability.