The influence of user interaction and participation in social media on the consumption intention of niche products
The influence of user interaction and participation in social media on the consumption intention of niche products
复制标题
DOI:
10.1016/j.im.2013.07.001
复制
发表时间:
2013-12
期刊:
影响因子:
--
通讯作者:
C. Phang;Cheng Zhang;Juliana Sutanto
中科院分区:
文献类型:
--
作者:
C. Phang;Cheng Zhang;Juliana Sutanto
Social media may be particularly adept at promoting niche products because of the tendency of consumers to participate in generating reviews and discussing such products, thereby raising interest in them. In this study, we investigate how patterns of user interaction in discussing a niche cultural product may influence participation levels, which in turn enhance consumption intentions. We show that higher levels of participation can indeed enhance consumption intention. Furthermore, interaction patterns with high inclusiveness and betweenness centralization may enhance participation levels, whereas out-degree centralization and core-periphery have a detrimental influence. Implications for research and practice are discussed.