Designing automation to reduce operator errors
Designing automation to reduce operator errors
复制标题
设计自动化以减少操作员错误
DOI：
10.1109/icsmc.1997.638104
复制
发表时间：
1997
期刊：
影响因子：
--
通讯作者：
Everett Palmer
中科院分区：
文献类型：
--
作者：
N. Leveson;Everett Palmer
本文描述了一种处理模式混淆错误的方法，首先对黑盒软件行为进行建模，然后使用分析方法和工具来帮助搜索模型以寻找可预测的错误形式，即导致操作员错误的特征。分析结果可用于重新设计自动化，改变操作员培训和程序，或设计适当的人机界面以帮助避免错误。这种方法需要一种既正式又易于阅读和审查的黑盒行为模型。我们使用的模型是称为specTRM(规范工具和需求方法)方法的软件规范的一部分，因此分析直接在系统需求规范上完成，不需要额外的建模工作。
This paper describes an approach to dealing with mode confusion errors by first modeling blackbox software behavior and then using analysis methods and tools to assist in searching the models for predictable error forms, i.e., for features that contribute to operator mistakes. The analysis results can be used to redesign the automation, to change operator training and procedures, or to design appropriate human-computer interfaces to help avoid mistakes. The approach requires a model of the blackbox behavior that is both formal and easily readable and reviewable by humans. The models we use are part of the software specifications in a methodology called SpecTRM (Specification Tools and Requirements Methodology) and thus the analysis is done directly on the system requirements specification and does not require extra modeling effort.