Working the Crowd: Employment and Labor Law in the Crowdsourcing Industry
Working the Crowd: Employment and Labor Law in the Crowdsourcing Industry
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众包行业中的就业和劳动法
DOI：
10.15779/z38z92x
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发表时间：
2011
期刊：
影响因子：
--
通讯作者：
Alek Felstiner
中科院分区：
文献类型：
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作者：
Alek Felstiner
本文面对的棘手问题，出现在试图将传统的就业和劳动法“众包”，一个新兴的在线劳动模式不同于任何已经存在的这一点。众包指的是将通常委托给员工的任务以公开电话的形式分配给大量在线员工（“人群”）的过程。文章介绍了众包的工作原理、其优势和风险，以及为什么工人，特别是有偿众包行业的分部，可能被剥夺就业法的保护，而没有太多的追索权来维护他们的权利。文章以亚马逊的土耳其机器人平台为案例，探讨了这种雇佣关系的性质，以确定“人群”的法律的地位。文章还详细介绍了在将现有的工作法适用于拥挤劳动时可能出现的复杂情况。最后，本文提出了一系列简短的建议。它鼓励立法机构澄清和扩大对众包员工的法律的保护，并建议法院和行政机构在现有的法律的框架内追求相同目标的方法。它还为参与众包的公司和场所提供自愿的“最佳实践”，沿着众包工作者如何开始有效地组织和代表自己进行宣传的例子。
This Article confronts the thorny questions that arise in attempting to apply traditional employment and labor law to “crowdsourcing,” an emerging online labor model unlike any that has existed to this point. Crowdsourcing refers to the process of taking tasks that would normally be delegated to an employee and distributing them to a large pool of online workers, the “crowd,” in the form of an open call. The Article describes how crowdsourcing works, its advantages and risks, and why workers in particular subsections of the paid crowdsourcing industry may be denied the protection of employment laws without much recourse to vindicate their rights. Taking Amazon’s Mechanical Turk platform as a case study, the Article explores the nature of this employment relationship in order to determine the legal status of the “crowd.” The Article also details the complications that might arise in applying existing work laws to crowd labor. Finally, the Article presents a series of brief recommendations. It encourages legislatures to clarify and expand legal protections for crowdsourced employees, and suggests ways for courts and administrative agencies to pursue the same objective within our existing legal framework. It also offers voluntary “best practices” for firms and venues involved in crowdsourcing, along with examples of how crowd workers might begin to effectively organize and advocate on their own behalf.